LASHONDA GILCHRIST
Suffolk,VA
Summary
ERP and enterprise applications professional with 20+ years of experience supporting business systems, translating business needs into system solutions, and improving workflows, reporting, data quality, and user processes. Hands-on experience with Deltek Vantagepoint and Deltek Vision, backed by a Deltek Vantagepoint Master Certification, plus experience with Microsoft Dynamics 365 F&O/SCM, Dynamics GP, and PeopleSoft HCM. Brings a practical mix of functional analysis, configuration, security, testing, data migration, reporting, documentation, and stakeholder training. Known for working across business and technical teams to identify issues, clarify requirements, and make system changes more reliable and easier for users.
Overview
1
1
year of post-secondary education
13
13
years of professional experience
Work History
ERP Administrator
WESTON & SAMPSON ENGINEERS
Reading, MA
01.2023 - Current
- Work with stakeholders to understand business needs, document requirements, identify gaps, and determine practical solutions through configuration, workflows, reporting, or system enhancements.
- Configure system functionality and module designs to support business requirements, while maintaining user access and security roles.
- Supported ERP evaluation, configuration, migration, and ongoing improvement to align system functionality with business processes.
- Support implementation activities including data cleanup, validation, migration, testing, and end-user readiness.
- Gather requirements for fixes and enhancements, test proposed changes before release, and document updates through established change-management practices.
- Coordinated training and developed procedures and reference materials to ensure users understood system changes and applied them effectively in daily work.
- Review processes and workflows to identify opportunities to improve efficiency, consistency, and the user experience.
- Provided reporting and data support for audits, collaborating with business users and project teams to resolve issues and enhance system utilization.
ERP Specialist
HAMPTON ROADS TRANSIT
Hampton, VA
01.2019 - 01.2023
- Administered users, licenses, security roles, and permissions for Microsoft Dynamics 365 F&O and PeopleSoft HCM across multiple environments.
- Configured role-based security and maintained workflows to support business processes and access requirements.
- Gathered requirements for fixes and enhancements, translating them into actionable configuration and testing plans.
- Developed test strategies and scripts, performed functional and interface testing, and supported smoke testing during application upgrades.
- Investigated application issues with users and technical partners, identifying root causes and recommending practical solutions.
- Performed access recertification, environment backups and refreshes, and conducted process analysis and ad-hoc reporting to support business and audit requirements.
Report Developer / Information Technology
POWER MECHANICAL, INC. / ELECTRONIC SYSTEMS, INC.
Hampton, VA
01.2014 - 01.2019
- Designed and implemented reporting solutions and customized Microsoft Dynamics GP reports to meet business needs.
- Developed and optimized T-SQL queries, stored procedures, and SmartConnect maps to enhance ETL processes.
- Worked with business users to turn reporting and process requirements into technical solutions and automate recurring reporting tasks.
- Collaborated with business users to translate reporting and process requirements into technical solutions, automating recurring reporting tasks.
- Managed Dynamics GP user setup, security maintenance, and module troubleshooting, ensuring effective application performance and data integrity.
Education
Computerized Accounting Specialist (CAS) - Computerized Accounting
American Commercial College
Shreveport, LA 03.2003 - 10.2003
Skills
- ERP configuration
- Data migration
- Workflow design
- Reporting
- Security administration
- Process improvement/development
- Interface design
- User training
Title
SENIOR BUSINESS SYSTEMS ANALYST | DELTEK VANTAGEPOINT | ERP & PROCESS IMPROVEMENT
Certifications & Professional Development
- Deltek Vantagepoint Master Certification (2025)
- Certificate of Continued Education — National Training Seminars (2013): Strengthening Your People Skills in the Workplace; Managing Multiple Priorities &
TECHNICAL SKILLS
- ERP Platforms: Deltek Vantagepoint, Deltek Vision, Microsoft Dynamics 365 F&O/SCM, Microsoft Dynamics GP, PeopleSoft HCM
- Reporting & Data: T-SQL, SQL Server Management Studio (SSMS), SSRS, Power BI, Microsoft Access, SmartConnect, ETL
- Systems & Delivery: Configuration, workflows, access controls, requirements analysis, testing, upgrades, data migration, troubleshooting, process documentation, change management, training
Timeline
ERP Administrator
WESTON & SAMPSON ENGINEERS
01.2023 - Current
ERP Specialist
HAMPTON ROADS TRANSIT
01.2019 - 01.2023
Report Developer / Information Technology
POWER MECHANICAL, INC. / ELECTRONIC SYSTEMS, INC.
01.2014 - 01.2019
Computerized Accounting Specialist (CAS) - Computerized Accounting
American Commercial College
03.2003 - 10.2003