Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need.
Overview
6
6
years of professional experience
Work History
Social Worker
ECU Family Medicine
03.2022 - Current
Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Participated in interdisciplinary team meetings to coordinate care for clients.
Assisted clients in identifying community resources and connecting with appropriate services.
Documented client progress and activities in accordance with agency policies and procedures
Developed and maintained strong relationships with community resources for successful referrals
De-escalated stressful situations through individual and family crisis interventions
Supported clients and families with empathy and compassion during difficult times
Assisted clients with navigating and accessing social services such as housing and medical care
Helped clients develop new coping mechanisms and techniques to drive behavior modification
Helped clients with recognizing and managing mental health concerns through evidence-based interventions
Assisted clients in identifying community resources and connecting with appropriate services
Maintained regular contact with clients by calling and visiting clients' homes
Managed over 50 customer calls a day.
Income Maintenance Caseworker
Pitt County Department Of Social Services
06.2019 - 03.2022
Developed individual plans for self-sufficiency.
Communicated with people from various cultures and backgrounds on application process.
Scheduled appointments with applicants to gather information and explain benefits processes.
Communicated with people from various cultures and backgrounds on application process
Assisted clients with completion of applications and paperwork
Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
Self-motivated, with strong sense of personal responsibility
Worked well in team setting, providing support and guidance
Made referrals to appropriate services.
Gathered information via telephone, mail or in person from 50 clients per day applying for assistance.
Income Maintenance Caseworker
Beaufort County Department Of Social Services
03.2018 - 06.2019
Developed individual plans for self-sufficiency.
Communicated with people from various cultures and backgrounds on application process.
Developed individual plans for self-sufficiency
Determined if applicants met eligibility for public assistance programs.
Assisted clients with completion of applications and paperwork
Communicated with people from various cultures and backgrounds on application process
Made referrals to appropriate services.
Gathered information via telephone, mail or in person from 50 clients per day applying for assistance.
Scheduled appointments with applicants to gather information and explain benefits processes
Reviewed applications for different aid programs and determined which qualification criteria for individuals
Used computer-aided guidance packages such as skills assessment tools, career planners, psychometric tests and personal inventories to assist clients in determining strengths and weaknesses
Education
Bachelor of Arts - Social Work
Barton College
Wilson, NC
05.2021
Associate of Applied Science - Human Services
Pitt Community College
Winterville, NC
05.2009
No Degree - Cosmetology
Pitt Community College
Winterville, NC
10.1996
Skills
Case management
Data collection and management
Confidential case documentation
Efficient under pressure
Social services
Cooperative
Analytical thinking
Timeline
Social Worker
ECU Family Medicine
03.2022 - Current
Income Maintenance Caseworker
Pitt County Department Of Social Services
06.2019 - 03.2022
Income Maintenance Caseworker
Beaufort County Department Of Social Services
03.2018 - 06.2019
Bachelor of Arts - Social Work
Barton College
Associate of Applied Science - Human Services
Pitt Community College
No Degree - Cosmetology
Pitt Community College
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