Lashonda Lindsey
Collierville ,TN
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
3
3
years of professional experience
Work History
Member Service Representative
Methodist Healthcare Federal Credit Union
Memphis , TN
02.2024 - Current
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Transmitted orders to supply cash to meet daily needs.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
Cash Vault Teller
Brinks Security
Memphis, TN
02.2022 - 10.2023
- Prepared deposits by counting currency, coins and checks for branch banks or Federal Reserve Bank.
- Achieved accurate balancing of the teller drawer through meticulous handling of banking tasks.
- Utilized cash handling software programs to track inventory levels.
- Transmitted orders to supply cash to meet daily needs.
- Verified identifying numbers and seals on deposit bags against accompanying receipts.
Finance Officer
Moscow City Hall
Moscow, TN
11.2021 - 11.2022
- Coordinated with auditors to verify financial statement accuracy.
- Prepared monthly accrual entries to ensure accurate financial reporting.
- Conducted analysis to evaluate current and future financial health of firms.
- Ensured adherence to investment objectives, policies, and procedures.
- Optimized billing processes through improved system structures.
- Tracked expenses and returns to develop stringent cost-saving measures.
Education
High School Diploma -
Fayetteware Comprehensive High
Somerville, TN05-2014
Skills
- Customer service
- Cash handling
- Transaction processing
- Financial reporting
- Data entry
- Complaint resolution
- Account management
- Customer support
- Banking
- Money handling
- Communication skills
- Computer skills
Timeline
Member Service Representative
Methodist Healthcare Federal Credit Union
02.2024 - Current
Cash Vault Teller
Brinks Security
02.2022 - 10.2023
Finance Officer
Moscow City Hall
11.2021 - 11.2022
High School Diploma -
Fayetteware Comprehensive High
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