La'Shonda Samuel
Lake Charles,LA
Summary
A Certified Medical Billing and Coding Specialist with one year of experience, specializing in data analysis, electronic health records, and medical terminology. Seeking to obtain a position where all skills can be utilized and enhanced, thus contributing to the success of the employer. Seeking to obtain a position which is , able to use those skills can be utilized and enhanced, thus contributing to the success of employer.
Overview
5
5
years of professional experience
Work History
Samsung Chat Agent
Samsung, Ibbu
Lake Charles, LA
06.2020 - Current
- Assist customers with any concerns
- Developed exemplary writing skills through continued correspondence with upwards of 100 customers per day
Direct Care Worker
Alliance Home Health, Inc
Lake Charles, LA
02.2019 - 04.2019
- Performed responsibilities for this position was cooking, light house keeping, bathing, feeding and medication. Every patient that was cared for loved me.
- Excellent communication skills, both verbal and written
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Kept clients engaged in social networks and communities for personal health and growth.
Education
Some College (No Degree) -
Brookshire High School
Lake Charles, LASome College (No Degree) - Medical Front Office And Billing
Florida Career College - Miami
Houston, TXSkills
- Home Care
- Cashiering (8 years)
- Food Preparation
- Laundry
- Caregiving
- Meal Preparation
- Senior Care
- Cleaning Experience
- Sales
- Customer service
- Typing
- Personal As
- Medical Billing
- Medical Records
- EMR Systems
- Patient Care
- Medication Administration
- HIPAA
- Clerical Experience
- Insurance Verification
- ICD-10
- Medical Coding
- CRM software
- Medical terminology
- Medical Scheduling
- ICD-9
- CPT Coding
- ICD Coding
- Medical Office Experience
- Live chat
- E-commerce
- Customer support
- Windows
- Medicare
- Phone Etiquette
- Hospital Experience
- Computer Operations
- Google Docs
- Applying customer service skills
- Home health aide skills
- Providing care to patients
- Medical terminology
- Understanding and using medical terminology
- Demonstrating customer service skills in call center setting
- Understanding procedures and forms used for medical billing
- Customer focus & orientation
- Responding to customer situations with sensitivity
- Written communication
- Best practices for writing, including grammar, style, clarity, and brevity
- Spreadsheets with Microsoft Excel
- Knowledge of various Microsoft Excel features, functions, and formulas
- Indeed Assessments provides skills tests that are not indicative of license or certification, or continued
- Development in any professional field
- Online chat and email
- LiveChat
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Timeline
Samsung Chat Agent
Samsung, Ibbu
06.2020 - Current
Direct Care Worker
Alliance Home Health, Inc
02.2019 - 04.2019
Some College (No Degree) -
Brookshire High School
Some College (No Degree) - Medical Front Office And Billing
Florida Career College - Miami
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