obtain a full-time position servicing others.
Willing to relocate to: Atlanta, GA - Columbia, SC - South Carolina
Authorized to work in the US for any employer
Overview
13
13
years of professional experience
1
1
Certification
Work History
Call Center Agent/Customer Service
Advantage Media Partners
09.2021
I was a phone sales associate, We made phone calls selling out service and advertisements to different industries
Medical Screener
Octapharma Plasma
- Current
In this career, I ask basic health questions to gather patient information such as height, weight, blood pressure, and current ailments. Other duties include documenting the information I gather.
Phlebotomist/Lab Assistant
Octapharma Plasma
04.2024 - Current
In my job title I do medical screening making sure donors vitals are stable.
I assist with phlebotomy
I assist & process lab work
DCT
In Home Caregiver
A Place At Home
01.2023 - 03.2024
Get the pleasure to assist w activities of daily living no less than
Helping them get up in morning
Helping w bathing ,showering or morning routine
Asistes a laundry
Assisted with cooking
Grocery shopped
Companionship
Cleaning
And anything extra that wasn’t against any policy
Customer Service
Consumer Cellular
06.2022 - 01.2023
I am responsible for assisting the elder with setting up phones//trouble shooting phones and providing great service to any questions they may have regarding plans and cell phones
Appointment Setter/Customer Service
Dosha Salon Spa
12.2021 - 01.2023
Answer incoming calls to book appointments, following up with client voice mails and help with any customer service needs.
Book services for guests in an accurate, efficient manner and recommend the best service based on client needs.
Process and scan client consent form conformations and verify customer information in the company database.
Place outgoing calls for new client call backs
Create sales and increase revenue by up-selling and adding on services
Process orders (gift certificates, pre paid deposits, day of beauty deposits & other online transactions).
Open and close the booking room
Prepare and send out daily mail
Meet standards set for average number of calls per hour, average call length, average sales per hour, and average time in log off mode.
Apply the element of positive rapport and appropriately responding to different types of customers over the phone
Caregiver
West Hills Health and Rehab
11.2021 - 05.2022
Assisted w activity of daily living
I was a companion to some , I assisted with cleaning,bathing,cooking,medication. Went on outgoings , grocery shopped etc.
Caregiver
Home Matters Caregiving
06.2020 - 09.2021
I am a caregiver I assist activities of daily living (cooking,cleaning,running errands,activity,companionship etc.
Third Shift Cashier
Blue Sky
03.2019 - 05.2020
I was a cashier third shift I was responsible for ringing customers out making sure store was clean. I made biscuits for workers in morning. I Maintained the gas station
Personal Assistant / Saleswoman
The Kirby Company
08.2018 - 12.2019
I'm A Personal Assistant I help set appointments. I do demos for kirby machine. I knocked doors promoting.
Caregiver/CNA
Amada Senior Care
02.2018 - 06.2019
I assisted w daily living task
Cooked Clients Dinner
Shower Clients
Passed Medication
Grocery Shopping
Dressed Clients
Held Activities
Etc
Experienced in operating Hoyer lifts
Merchandiser
Aldecco
02.2019 - 02.2019
Created a maintained floor & shelf display according to company standards
Found product and set shelves according to P.O.G to ensure the right amount of goods are available in store and being sold at the right price
Cashier
Jizzles Sandwich Shop
12.2018 - 02.2019
Prepared and handled food to ensure all safe zones for food were met according to Jizzle's sanitation standards and guidelines
Maintained friendly and positive interactions with clients while taking orders and accurately handling transactions
Ensured environment was free from trash, debris, and clutter
Machine Operator
Crothal Laundry
09.2018 - 11.2018
Received orders, take it off machine, put it on the next machine
Change equipment over to new product
Set-up workstations, assemble and pack good quality parts per specifications
PCW
Eisenhower Center
04.2018 - 07.2018
Prepared meals and planned activities, while maintaining a sense of authority and empathy
Completed household cleaning and assisted clients with daily personal care
Assisted clients with medication management
Machine Operator
Klenn Test
08.2016 - 06.2018
Operated tools in order to aid in the manufacturing process.
Followed regulations, safety guidelines, and company safety procedures when operating equipment.
Inspect all machinery before and after use to ensure equipment is running smoothly.
Live in Caregiver
Community Living Arrangements
09.2015 - 01.2018
Performed light housekeeping duties such as sweeping, dusting, vacuuming, washing dishes.
Assisted a total of 5 residents with maintaining personal hygiene by assisting them with bathing, toileting, and dressing.
Assisted with safe lifting, transferring, repositioning and movement of clients.
Maintained a positive relationship with consistent communication with client to ensure trust and understanding.
Merchandiser
Sas Retail Services
06.2015 - 01.2018
Stocked and rotated products regularly
Accurately logged all daily shipping and receiving orders
Reset shelf integrity, increasing volume and space per shelf at each customer account.
Cashier
Burger King
04.2016 - 06.2016
Provided exceptional customer service to patrons in the store by greeting and offering assistance to clients, maintaining a positive attitude, and being knowledgeable of various food items in the store
Promoted sells by upselling and suggestive selling of items
Maintained cleanliness of the dining room area by sweeping, mopping, quickly responding to spills, and ensuring all dining room merchandise was well stocked.
Helper
Madison Senior Living
05.2013 - 01.2014
Engaged positively with clients by assisting them with activities such as walking, playing games, talking with them, etc.
Assisted clients with daily living activities such as housekeeping, cleaning, dressing, and bathing.