Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Lashonda Shipman

LUMBERTON,NC

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Commercial Insurance Specialists Team
LUMBERTON, Nc
01.2022 - 03.2023
  • Resolved customer complaints and service issues, enhancing overall customer experience and retention.
  • Guided clients through claims processing and documentation requirements to facilitate timely resolutions.
  • Addressed customer inquiries about policy details and coverage options to ensure understanding and satisfaction.

Production Worker

Smithfield
Tar Heel, North Carolina
11.2020 - 12.2022
  • Operated machinery to maintain steady production flow.
  • Adhered to safety protocols to ensure workplace safety.
  • Inspected products for defects to support quality control efforts.

Education

Lumberton Senior High
LUMBERTON, Nc

Skills

  • Customer service
  • Order processing
  • Claims processing
  • Product knowledge
  • Process improvement
  • Strong teamwork

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-SiteRemote

Salary Range

$20/hr - $1000/hr

Timeline

Customer Service Representative

Commercial Insurance Specialists Team
01.2022 - 03.2023

Production Worker

Smithfield
11.2020 - 12.2022

Lumberton Senior High
Lashonda Shipman