LASHONDA WILSON
College Station
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
5
5
years of professional experience
Work History
General Manager Coffee House Leader
Starbucks
College Station, TX
09.2025 - Current
- Oversaw daily operations, ensuring compliance with quality and service standards.
- Managed scheduling and labor costs, optimizing staff allocation based on peak hours.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Analyzed sales data to inform strategic decisions and drive revenue growth.
- Interacted well with customers to build connections and nurture relationships.
- Fostered a positive work environment through effective communication and mentorship initiatives.
- Managed budget implementations, employee reviews, training, schedules.
Store Manager
The SALON at Ulta Beauty
Brenham, TX
09.2023 - 07.2025
- Directed a retail store to drive sales growth in alignment with the company's mission, vision, and values. Guided a team of managers and associates to build a high-performing culture. Oversaw all aspects of store management, focusing on sales performance, talent development, and adherence to company standards, which included the salon.
- Led a team of 35 employees, providing guidance, training, and support to ensure high levels of productivity and performance.
- Developed and implemented strategic plans that aligned with business goals and contributed to growth and profitability.
- Established strong relationships with suppliers, vendors, and customers to strengthen business partnerships and enhance service delivery.
- Created employee schedules to maintain adequate staffing during peak hours while managing labor costs effectively.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback.
Assistant Store Manager of Operations
Lowes
Bryan, TX
04.2021 - 08.2023
- Oversaw 250 employees, including 65 direct reports, to maintain operational efficiency.
- Controlled and monitored overall store expenses while maintaining corporate financial and merchandising standards.
- Managed inventory flow, ensured safety compliance, and supervised staff.
- Provided superior customer service to drive sales and margin according to store financial plan.
Education
High School Diploma -
Hearne High School
Hearne, TXSkills
- Financial Analysis
- Interviewing
- Leadership
- Team Building
- Financial Planning
- Profit & Loss
- Customer Service
- Merchandising
- Human Resources
- Loss Prevention
- Recruiting
Timeline
General Manager Coffee House Leader
Starbucks
09.2025 - Current
Store Manager
The SALON at Ulta Beauty
09.2023 - 07.2025
Assistant Store Manager of Operations
Lowes
04.2021 - 08.2023
High School Diploma -
Hearne High School