Lashunda Monroe

• Assisted customers with order inquiries and product information.
• Processed returns and exchanges efficiently for customer satisfaction.
• Collaborated with team members to resolve customer issues promptly.

• Collaborated with hiring managers to identify staffing needs and develop job descriptions.
• Conducted candidate screenings and interviews to assess qualifications and fit.
• Managed applicant tracking system to streamline recruitment processes and maintain records.

Team Leadership: Assist the Store Manager in recruiting, training, and supervising store staff. Provide coaching and guidance to ensure team members meet performance goals.
• Operations Management: Help manage the daily store operations, including opening and closing procedures, inventory control, visual merchandising, and ensuring the store is clean and organized.
• Customer Service: Lead by example in delivering outstanding customer service. Handle customer inquiries and resolve issues to maintain a high level of customer satisfaction.
• Sales and Performance: Collaborate with the Store Manager to achieve sales targets, monitor KPIs, and implement strategies to increase store profitability.

• Team Leadership: Assist the Store Manager in recruiting, training, and supervising store staff. Provide coaching and guidance to ensure team members meet performance goals.
• • Operations Management: Help manage the daily store operations, including opening and closing procedures, inventory control, visual merchandising, and ensuring the store is clean and organized.
• • Customer Service: Lead by example in delivering outstanding customer service. Handle customer inquiries and resolve issues to maintain a high level of customer satisfaction.
• • Sales and Performance: Collaborate with the Store Manager to achieve sales targets, monitor KPIs, and implement strategies to increase store profitability.