LASHUNTAE JONES
Atlanta,GA
Summary
Healthcare operations leader with 16 years of expertise in medical billing, claims management, and revenue cycle optimization. Proven track record in leading cross-functional teams, improving collections, and ensuring compliance in fast-paced healthcare settings. Currently overseeing billing for 25 providers and managing a team of 6 specialists. Recognized for driving operational efficiency, delivering patient-centered financial services, and excelling in remote and hybrid work models. Seeking a high-impact role with flexibility, remote opportunities, and upward mobility.
Overview
20
20
years of professional experience
Work History
Medical Billing Manager
Olansky Dermatology & Associates
Atlanta, GA
08.2009 - Current
- - Improving A/R clearance rate from 70% to 95% in 6 months by analyzing claim rejections and implementing streamlined batch processing.
- - Leading billing operations for 25 providers, overseeing 1,500+ weekly claims and servicing 450+ patients weekly.
- - Managing and mentoring a team of 6 billing specialists, ensuring accurate revenue cycle practices from registration to payment.
- - Developing payment plans, resolved high-volume patient disputes, and supported compliance audits with proactive documentation.
- - Overseeing monthly reconciliations, aged accounts, and collections outreach, maintaining a 92% claims processing rate.
- Office Manager | 08/2008 – 08/2009
- - Promoted within 1 year for excellence in customer service and operational support.
- - Managed appointment scheduling, insurance verification, and front office workflow for a 17-provider practice.
- - Ensured compliance with HIPAA protocols and maintained data accuracy across EMR platforms.
Lead Sales Associate
Petro Travel Center
Atlanta, GA
09.2005 - 07.2008
- - Increased store sales by 60% through upselling, customer engagement, and strategic merchandising.
- - Led a 4-person team, managed cash audits, and delivered consistent customer satisfaction in a high-traffic environment.
Education
High School Diploma -
Frederick Douglass High School
Atlanta, GA06.2003
Skills
- Revenue Cycle Management, Patient Financial Services, Medical Billing & Coding Knowledge, Claims Processing & Resolution, Account Reconciliation & A/R Management, Staff Leadership & Training, Insurance Verification & Appeals, Healthcare Compliance (HIPAA), Microsoft Office Suite, Navicure, Trizetto, AllScripts, EMA, Remote Systems Navigation, Data Entry, Workflow Optimization
Accomplishments
- - Successfully converted billing system platforms, decreasing claim processing time by 15 minutes.
READY FOR
- Remote or Hybrid Work
- Flexible Schedules
- Healthcare, Insurance, or Corporate Roles
- Leadership, Analyst, or Patient-Facing Roles
Timeline
Medical Billing Manager
Olansky Dermatology & Associates
08.2009 - Current
Lead Sales Associate
Petro Travel Center
09.2005 - 07.2008
High School Diploma -
Frederick Douglass High School