Lassindo Thaxter
Springfield,Massachusetts
Summary
I’m hard working, dedicated I have experience and I’m also a quick learner and a well rounded team player
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor(F&B)
Six Flags New England
04.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Managerial supervisor (F&B)
Six Flags Over Texas
04.2023 - 01.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Supervisor
Six Flags New England
06.2021 - 10.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
fooods &beverage Operations Supervisr
SixflagsOver Texas
06.2020 - 01.2021
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
foods & Beverage Team member
Six FlagsOver Texas
07.2018 - 11.2018
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Social Work
University of the West Indies (UWI) Mona (Open Campus)
University Of The West Indies 04.2017
Accounts
St. Thomas Technical High School
St Thomas 08.2002
Duckensfield Primary School
07.1997
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
- Operations Management
- Problem-Solving
Certification
Introduction to Social Work
Personal Information
Date of Birth: 03/25/85
Timeline
Supervisor(F&B)
Six Flags New England
04.2024 - Current
Managerial supervisor (F&B)
Six Flags Over Texas
04.2023 - 01.2024
Supervisor
Six Flags New England
06.2021 - 10.2021
fooods &beverage Operations Supervisr
SixflagsOver Texas
06.2020 - 01.2021
foods & Beverage Team member
Six FlagsOver Texas
07.2018 - 11.2018
Social Work
University of the West Indies (UWI) Mona (Open Campus)
Accounts
St. Thomas Technical High School
Duckensfield Primary School