Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Lassindo Thaxter

Springfield,Massachusetts

Summary

I’m hard working, dedicated I have experience and I’m also a quick learner and a well rounded team player

Overview

6
6
years of professional experience
1
1
Certification

Work History

Supervisor(F&B)

Six Flags New England
04.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Managerial supervisor (F&B)

Six Flags Over Texas
04.2023 - 01.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Supervisor

Six Flags New England
06.2021 - 10.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

fooods &beverage Operations Supervisr

SixflagsOver Texas
06.2020 - 01.2021
  • Responded to customer complaints, addressing concerns, and distress with amicable interactions.
  • Resolved customer complaints involving food or beverage quality and service.
  • Maintained highest standards for beverage quality and service.
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.

foods & Beverage Team member

Six FlagsOver Texas
07.2018 - 11.2018
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.

Education

Social Work

University of the West Indies (UWI) Mona (Open Campus)
University Of The West Indies
04.2017

Accounts

St. Thomas Technical High School
St Thomas
08.2002

Duckensfield Primary School
07.1997

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Inventory Control
  • Operations Management
  • Problem-Solving

Certification

Introduction to Social Work

Personal Information

Date of Birth: 03/25/85

Timeline

Supervisor(F&B)

Six Flags New England
04.2024 - Current

Managerial supervisor (F&B)

Six Flags Over Texas
04.2023 - 01.2024

Supervisor

Six Flags New England
06.2021 - 10.2021

fooods &beverage Operations Supervisr

SixflagsOver Texas
06.2020 - 01.2021

foods & Beverage Team member

Six FlagsOver Texas
07.2018 - 11.2018

Social Work

University of the West Indies (UWI) Mona (Open Campus)

Accounts

St. Thomas Technical High School

Duckensfield Primary School
Lassindo Thaxter