Lastacia Williams
Brooklyn,Ny
Summary
Dynamic professional with a proven track record at DocGo, adept in planning and coordination, and excellent in teamwork and collaboration. Enhanced family well-being and streamlined administrative processes, achieving significant efficiency improvements. Skilled in PPE compliance and First Aid/CPR, demonstrating a commitment to safety and health standards.
Overview
11
11
years of professional experience
Work History
Swabbing/ Administering
DocGo
New Jersey
12.2022 - Current
- Assessed patient vitals prior to procedure to ascertain state of health.
- Performed nasal swabs to extract specimens for COVID-19 testing.
- Interviewed clients to document symptoms and potential exposure risk.
- Administered procedural services to clients to assist intake and processing.
Family Services Worker
Caring Service Inc.
New York
04.2023 - 06.2024
- Improved family well-being by assessing needs and connecting them with appropriate community resources.
- Enhanced communication within families by facilitating regular meetings and discussions to address concerns.
- Reduced child neglect cases by providing ongoing support and education to parents on proper childcare techniques.
- Promoted positive parenting practices through the delivery of evidence-based programs and workshops.
Administrative Assistant
Concierge
Hyatt
07.2022 - 12.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Front Desk Receptionist
Caring For You Nursing Agency
New Jersey
06.2021 - 06.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Manager
Tingalaya’s Retreat
Jamaica
08.2013 - 05.2021
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
Education
Business Communication - Business
Pre University of The West Indies
Kingston Jamaica 06.2012
GED -
Kingston, Technical High School
Jamaica06.2008
Skills
- Planning and Coordination
- Teamwork and Collaboration
- PPE Compliance
- Friendly, Positive Attitude
- Active Listening
- First Aid/CPR
- Calm Under Pressure
- Self-Directed
- Problem Resolution
- Organizational Skills
- Verbal Communication
Timeline
Family Services Worker
Caring Service Inc.
04.2023 - 06.2024
Swabbing/ Administering
DocGo
12.2022 - Current
Administrative Assistant
Concierge
07.2022 - 12.2022
Front Desk Receptionist
Caring For You Nursing Agency
06.2021 - 06.2022
Manager
Tingalaya’s Retreat
08.2013 - 05.2021
Business Communication - Business
Pre University of The West Indies
GED -
Kingston, Technical High School