Summary
Overview
Work History
Education
Skills
Timeline
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Leslie Thomas

Raleigh,NC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

23
23
years of professional experience

Work History

Chief of Support Services

NC Department Of Adult Corrections
12.2021 - Current
  • Supervise 2 staff.
  • System Administrator for various web and mainframe applications staff access.
  • Respond to subpoenas and requests for court records.
  • Contributed strong, data-backed feedback into technical enhancements, operational policies and workflows.
  • Developed and maintained strong partnerships with IT Department to inspire change within defined processes and workflows.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • This position works closely with 4 Community Corrections Analyst positions in testing system enhancements and advising on data collection, presentation and calculation.
  • Worked from home and traveled across state as needed.

Community Corrections Analyst

NC Department Of Public Safety
08.2019 - 12.2021
  • Identified and resolved problems through root cause analysis and research.
  • Performed analysis of current and statistical data to provide to division management on county or district trends and needs.
  • Queried databases for information needed for report processing.
  • Worked from home with travel throughout the division as needed.

ICOTS Manager

NC Department Of Public Safety
03.2015 - 08.2019
  • Worked closely with various stakeholders in data analysis and offender tracking to ensure compliance.
  • Created, maintained and delivered training material statewide on ICAOS rules and processes and our agencies policy and procedures as it related.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Supervised 2 staff.

Interstate District Coordinator

NC Department Of Public Safety
10.2005 - 03.2015
  • Managed all written and oral communication for offenders moving across state lines.
  • Ensured NC complied with federally mandated Interstate Compact for Adult Officer Supervision (ICAOS) rules.
  • Utilize offenders criminal history, pre-sentence investigation, current offense description, mental and or psychological reports and any other pertinent information to create a plan of supervision for offenders while residing in NC.
  • Provided guidance, support and training to field staff in Division 2 (21 counties) in our agency's policy and procedures as well as ICAOS rules.

Probation Officer

NC Department Of Corrections
03.2001 - 10.2003
  • Practiced case management for over 90 offenders by monitoring compliance and progress in treatment by reviewing reports from counseling agencies.
  • Conducted investigations into violations and other allegations.
  • Built relationships with offenders and their family, assessing living conditions and case background information.
  • Worked closely with treatment providers, victims' services, court personal and other community based agencies to provide offender with curated plan of supervision.
  • Certified by NC Criminal Justice Education and Training Standards.

Education

Bachelor of Science - Criminal Justice

Appalachian State University
Boone, NC
05.2000

Skills

  • Microsoft Office Software Proficiency
  • Mainframe data base systems such as OPUS (DAC offender data) and AOC (Administrative Office of the Courts) as well as their web applications
  • CJLEADS (Criminal Justice Law Enforcement Automated Data Services) Administrator
  • NCID Administrator

Timeline

Chief of Support Services

NC Department Of Adult Corrections
12.2021 - Current

Community Corrections Analyst

NC Department Of Public Safety
08.2019 - 12.2021

ICOTS Manager

NC Department Of Public Safety
03.2015 - 08.2019

Interstate District Coordinator

NC Department Of Public Safety
10.2005 - 03.2015

Probation Officer

NC Department Of Corrections
03.2001 - 10.2003

Bachelor of Science - Criminal Justice

Appalachian State University
Leslie Thomas