Leslie Thomas
Raleigh,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Chief of Support Services
NC Department Of Adult Corrections
2021.12 - Current
- Supervise 2 staff.
- System Administrator for various web and mainframe applications staff access.
- Respond to subpoenas and requests for court records.
- Contributed strong, data-backed feedback into technical enhancements, operational policies and workflows.
- Developed and maintained strong partnerships with IT Department to inspire change within defined processes and workflows.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- This position works closely with 4 Community Corrections Analyst positions in testing system enhancements and advising on data collection, presentation and calculation.
- Worked from home and traveled across state as needed.
Community Corrections Analyst
NC Department Of Public Safety
2019.08 - 2021.12
- Identified and resolved problems through root cause analysis and research.
- Performed analysis of current and statistical data to provide to division management on county or district trends and needs.
- Queried databases for information needed for report processing.
- Worked from home with travel throughout the division as needed.
ICOTS Manager
NC Department Of Public Safety
2015.03 - 2019.08
- Worked closely with various stakeholders in data analysis and offender tracking to ensure compliance.
- Created, maintained and delivered training material statewide on ICAOS rules and processes and our agencies policy and procedures as it related.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Supervised 2 staff.
Interstate District Coordinator
NC Department Of Public Safety
2005.10 - 2015.03
- Managed all written and oral communication for offenders moving across state lines.
- Ensured NC complied with federally mandated Interstate Compact for Adult Officer Supervision (ICAOS) rules.
- Utilize offenders criminal history, pre-sentence investigation, current offense description, mental and or psychological reports and any other pertinent information to create a plan of supervision for offenders while residing in NC.
- Provided guidance, support and training to field staff in Division 2 (21 counties) in our agency's policy and procedures as well as ICAOS rules.
Probation Officer
NC Department Of Corrections
2001.03 - 2003.10
- Practiced case management for over 90 offenders by monitoring compliance and progress in treatment by reviewing reports from counseling agencies.
- Conducted investigations into violations and other allegations.
- Built relationships with offenders and their family, assessing living conditions and case background information.
- Worked closely with treatment providers, victims' services, court personal and other community based agencies to provide offender with curated plan of supervision.
- Certified by NC Criminal Justice Education and Training Standards.
Education
Bachelor of Science - Criminal Justice
Appalachian State University
Boone, NC05.2000
Skills
- Microsoft Office Software Proficiency
- Mainframe data base systems such as OPUS (DAC offender data) and AOC (Administrative Office of the Courts) as well as their web applications
- CJLEADS (Criminal Justice Law Enforcement Automated Data Services) Administrator
- NCID Administrator
Timeline
Chief of Support Services
NC Department Of Adult Corrections
2021.12 - Current
Community Corrections Analyst
NC Department Of Public Safety
2019.08 - 2021.12
ICOTS Manager
NC Department Of Public Safety
2015.03 - 2019.08
Interstate District Coordinator
NC Department Of Public Safety
2005.10 - 2015.03
Probation Officer
NC Department Of Corrections
2001.03 - 2003.10
Bachelor of Science - Criminal Justice
Appalachian State University
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