LaTammy Walker
Little Rock,AR
Summary
Dedicated professional with proven strengths in customer service, data entry, and office management. Committed to delivering organized, efficient support to enhance daily operations.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Ecoview Windows & Doors
Little Rock, AR
08.2025 - Current
- Managed office tasks including scheduling, filling, and data entry
- Answer phones and assisted customers with inquiries
- Maintained organized records and supported daily operations
- Provided administrative support to team members and management
Delivery Driver/General Warehouse Worker
UPS
Little Rock, AR
05.2025 - 2026
- Operated delivery vehicle safely, adhering to traffic regulations and company policies.
- Managed timely delivery of packages to designated locations, ensuring customer satisfaction.
- Conducted pre-trip and post-trip inspections on delivery vehicles for maintenance needs.
- Assisted in loading and unloading packages, optimizing space for efficient transport.
Call Center Representative
Alorica
Little Rock, AR
02.2021 - 01.2024
- Managed inbound customer inquiries, providing accurate information and resolving issues efficiently.
- Utilized CRM software to track customer interactions and ensure timely follow-ups.
- Processed customer payments accurately and securely
- Trained new representatives on company policies, best practices, and effective communication techniques.
- Handled high call volumes while providing exceptional customer support and maintaining professional composure.
TGI Fridays
Server
North Little Rock, AR
02.2020 - 09.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Took orders, handled payments, and ensured customer satisfaction.
Cashier Team Lead
Rainbow Clothing Store
North Little Rock, AR
07.2018 - 08.2019
- Led cashier team in delivering exceptional customer service and maintaining store standards.
- Trained new cashiers on point-of-sale systems and company policies to enhance performance.
- Managed cash handling procedures, ensuring accuracy and minimizing discrepancies.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
Associate in Health Science - Pharmacy
Ultimate Medical Academy
Clearwater, FL01-2027
Associate of Applied Business - Business Administration
Pulaski Technical College
North Little Rock, AR07-2025
Skills
- Customer service
- Data entry
- Computer skills
- Office management
- Time management
- Office administration
Timeline
Administrative Assistant
Ecoview Windows & Doors
08.2025 - Current
Delivery Driver/General Warehouse Worker
UPS
05.2025 - 2026
Call Center Representative
Alorica
02.2021 - 01.2024
TGI Fridays
Server
02.2020 - 09.2020
Cashier Team Lead
Rainbow Clothing Store
07.2018 - 08.2019
Associate in Health Science - Pharmacy
Ultimate Medical Academy
Associate of Applied Business - Business Administration
Pulaski Technical College