Summary
Overview
Work History
Education
Skills
Timeline
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Latangia Tarkington

Houston,TX

Summary

Dedicated Office Assistant with extensive industry experience, consistently maintaining a professional appearance and demeanor. Excel in completing assigned tasks with a strong emphasis on quality, and am known for my dependability and quick-learning abilities. As a valuable team player, I possess effective communication and organization skills that contribute to seamless collaboration and successful project outcomes.

Overview

5
5
years of professional experience

Work History

Office Assistant

Their Strength Companinship
04.2024 - Current
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Answered and managed over 20 incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Auto Transporter

Enterprise Holdings
06.2023 - 03.2024
  • Transport approximately 100 vehicles to assigned locations, ensuring timely availability for customer rental needs
  • Facilitate vehicle readiness by coordinating with service teams for cleaning, refueling, and quality inspections
  • Address maintenance issues by delivering vehicles to mechanics, and fulfill specific customer vehicle requests to ensure satisfaction

Operational Coordinator

JCPenney
05.2021 - 06.2023
  • Maintained comprehensive sales records and accurately performed data entry for merchandise markdowns, ensuring inventory accuracy and operational efficiency
  • Managed a team, fostering a stable and productive work environment, focusing on clarity of responsibilities and tasks
  • Ensured all team members comprehensively understood daily objectives and provided guidance on task execution to maintain consistent workflow standards
  • Monitored cashier efficiency, streamlining the checkout process to enhance customer satisfaction, and oversaw the organization and presentation of merchandise by associates

Customer Service Transportation Technician

Amazon
04.2020 - 05.2021
  • Ensured the safe and timely delivery of goods and merchandise by effectively navigating various routes
  • Facilitated efficient loading and unloading of delivery vehicles, maintaining accuracy and quality of packages
  • Conducted thorough reviews of deliveries with recipients to confirm order precision, and maintained consistent communication with the route dispatcher for operational coordination

Front End Supervisor

Ross Dress for Less
05.2019 - 03.2020
  • Maintained a welcoming store atmosphere by overseeing the tidiness and organization of the front end, ensuring a positive first impression for customers
  • Enforced cleanliness protocols throughout aisles, removing hazards and ensuring a safe shopping environment
  • Monitored checkout processes to guarantee efficient and friendly service, enhancing customer satisfaction and streamlining their store experience

Education

Associate of Science -

Houston Community College
Houston, TX
05.2026

Skills

  • Customer Service
  • Complaint Handling
  • Perceptiveness
  • Positive Attitude
  • Data Entry
  • Office Administration
  • Appointment Scheduling
  • Time Management
  • Money Handling
  • Cash counting
  • Professionalism and Courtesy

Timeline

Office Assistant

Their Strength Companinship
04.2024 - Current

Auto Transporter

Enterprise Holdings
06.2023 - 03.2024

Operational Coordinator

JCPenney
05.2021 - 06.2023

Customer Service Transportation Technician

Amazon
04.2020 - 05.2021

Front End Supervisor

Ross Dress for Less
05.2019 - 03.2020

Associate of Science -

Houston Community College

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Latangia Tarkington