Latangia Tarkington
Houston,TX
Summary
Dedicated Office Assistant with extensive industry experience, consistently maintaining a professional appearance and demeanor. Excel in completing assigned tasks with a strong emphasis on quality, and am known for my dependability and quick-learning abilities. As a valuable team player, I possess effective communication and organization skills that contribute to seamless collaboration and successful project outcomes.
Overview
5
5
years of professional experience
Work History
Office Assistant
Their Strength Companinship
Houston, TX
04.2024 - Current
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed over 20 incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Auto Transporter
Enterprise Holdings
Houston, TX
06.2023 - 03.2024
- Transport approximately 100 vehicles to assigned locations, ensuring timely availability for customer rental needs
- Facilitate vehicle readiness by coordinating with service teams for cleaning, refueling, and quality inspections
- Address maintenance issues by delivering vehicles to mechanics, and fulfill specific customer vehicle requests to ensure satisfaction
Operational Coordinator
JCPenney
Woodlands, TX
05.2021 - 06.2023
- Maintained comprehensive sales records and accurately performed data entry for merchandise markdowns, ensuring inventory accuracy and operational efficiency
- Managed a team, fostering a stable and productive work environment, focusing on clarity of responsibilities and tasks
- Ensured all team members comprehensively understood daily objectives and provided guidance on task execution to maintain consistent workflow standards
- Monitored cashier efficiency, streamlining the checkout process to enhance customer satisfaction, and oversaw the organization and presentation of merchandise by associates
Customer Service Transportation Technician
Amazon
Houston, TX
04.2020 - 05.2021
- Ensured the safe and timely delivery of goods and merchandise by effectively navigating various routes
- Facilitated efficient loading and unloading of delivery vehicles, maintaining accuracy and quality of packages
- Conducted thorough reviews of deliveries with recipients to confirm order precision, and maintained consistent communication with the route dispatcher for operational coordination
Front End Supervisor
Ross Dress for Less
Houston, TX
05.2019 - 03.2020
- Maintained a welcoming store atmosphere by overseeing the tidiness and organization of the front end, ensuring a positive first impression for customers
- Enforced cleanliness protocols throughout aisles, removing hazards and ensuring a safe shopping environment
- Monitored checkout processes to guarantee efficient and friendly service, enhancing customer satisfaction and streamlining their store experience
Education
Associate of Science -
Houston Community College
Houston, TX05.2026
Skills
- Customer Service
- Complaint Handling
- Perceptiveness
- Positive Attitude
- Data Entry
- Office Administration
- Appointment Scheduling
- Time Management
- Money Handling
- Cash counting
- Professionalism and Courtesy
Timeline
Office Assistant
Their Strength Companinship
04.2024 - Current
Auto Transporter
Enterprise Holdings
06.2023 - 03.2024
Operational Coordinator
JCPenney
05.2021 - 06.2023
Customer Service Transportation Technician
Amazon
04.2020 - 05.2021
Front End Supervisor
Ross Dress for Less
05.2019 - 03.2020
Associate of Science -
Houston Community College