Summary
Overview
Work History
Education
Skills
Professional Purpose
Leadership Experience
Awards
Timeline
Generic

LaTanya Cole

Bushkill,PA

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

30
30
years of professional experience

Work History

Operations Manager

FedEx Corporation
01.2011 - Current
  • Authority in execution of logistics management and process improvements with CSM audits, QDST and QDM
  • Proven ability to analyze operations and develop/lead motivated teams to implement Best Practices with the goal to maximize productivity and FTE potential
  • Proven people management and leadership skills
  • Proven success in implementing effective safety programs, originating and delivering performance enhancing training program and development of new managers.

Swing Driver / PM Lead

FedEx Corporation
01.2007 - 01.2011
  • Dependable and service focused courier motivated to deliver consistent, prompt and courteous service
  • Reliable and energetic professional in achieving daily on-road goals
  • Adept at navigation and efficient, on time deliveries
  • Possessed a comprehensive visual memory and an excellent sense of direction
  • Eagerly assumed responsibility to train new employees
  • Led workgroup of 30 full time handlers
  • Additionally managed and staffed two Amazon locations.

Courier

FedEx Corporation
11.1995 - 12.2007
  • Ensure final disposition of all packages
  • Accurately process packages picked up
  • Establish late freight 'Bus Route'
  • Oversaw document sort of 12 people.

Handler

FedEx Corporation
09.1994 - 11.1995
  • Accurately count and report rollover to management
  • Check-in and direct inbound flight containers
  • Input bulk load lead.

Education

Bachelor of Science (BS) in Organizational Leadership -

Pennsylvania State University
University Park, PA
08.2024

Associate of Science in Business Administration -

Pennsylvania State University
University Park, PA
01.2008

Skills

  • Business Planning
  • Process Improvement
  • Health and safety compliance
  • Data Analysis
  • Performance monitoring
  • Production
  • Maintaining Compliance
  • Employee Motivation

Professional Purpose

I am a motivated and goal-oriented Operations Manager with strong aptitudes in business acumen and communication. I am pursuing a position to utilize my skills & management experiences in an environment that will challenge & propel advancement. I possess a verifiable track record of success backed by impeccable interpersonal skills.

Leadership Experience

  • CHAMPIONS CORP TEAM
  • AIM (DRIVE) LEAD

Awards

  • QDM TRIPLE CROWN WINNER
  • DIRECTORS ACHIEVEMENT CLUB WINNER
  • BRAVO ZULU AWARD WINNER

Timeline

Operations Manager

FedEx Corporation
01.2011 - Current

Swing Driver / PM Lead

FedEx Corporation
01.2007 - 01.2011

Courier

FedEx Corporation
11.1995 - 12.2007

Handler

FedEx Corporation
09.1994 - 11.1995

Bachelor of Science (BS) in Organizational Leadership -

Pennsylvania State University

Associate of Science in Business Administration -

Pennsylvania State University

Similar Profiles

CREATE PROFILE
LaTanya Cole