LaTanya Dunn
Bala Cynwyd ,PA
Summary
Experienced project management specialist skilled in leading end-to-end projects. Proficient in coordinating cross-functional teams, optimizing processes for efficiency, and implementing innovative solutions for complex challenges. Demonstrated track record of delivering projects on time and within budget while maintaining high quality standards. Successful in enhancing operational workflows and achieving exceptional project outcomes through strategic planning and effective communication.
Overview
11
11
years of professional experience
Work History
Prior Authorization Specialist III
Summit Medical Group
05.2017 - 07.2024
- Verified patient insurance coverage, including eligibility, benefits and authorizations for medical services.
- Responded promptly to inquiries from providers, patients and payers regarding status of prior authorization requests.
- Collaborated with internal staff members to resolve discrepancies or issues related to prior authorizations.
- Assisted with developing policies and procedures related to prior authorizations and workflows to decrease payer processing issues.
Team Lead / Central Intake Prior Authorization Coordinator
Bioscrip
01.2016 - 05.2017
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard, and a 97% accuracy rate.
- Developed strategies to increase team productivity and improve customer service levels, and increased team productivity by 12%.
- Supported the manager in developing plans for future projects, initiatives, and objectives, as well as planned team-building events.
- Collaborated with management team to implement new work procedures or policies.
Revenue Cycle Consultant / Project Coordinator
Besler Consulting
09.2013 - 12.2015
- Reviewed client claims, processed claim files for underpayments, implemented process improvements, advised management, developed action plans, and managed stakeholder relationships.
- Developed and implemented strategies to improve revenue cycle operations and delivered a superior level of customer service to small business clients, while increasing company revenue by 5%.
- Conducted detailed reviews of medical coding to ensure proper reimbursement from insurance companies and facilitated meetings between stakeholders to discuss opportunities for improving the effectiveness of the revenue cycle system.
- Provided consultation services to healthcare organizations regarding the best practices in revenue cycle management.
Education
Google Project Management Certification
09.2024
Skills
- Procurement Management
- Project Planning
- Client Communication Skills
- Quality Assurance Practices
- Effective Conflict Resolution
- Operational Streamlining
- Agile Methodology
- Mentorship Development
- Special Event Planning
- Healthcare Management
Timeline
Prior Authorization Specialist III
Summit Medical Group
05.2017 - 07.2024
Team Lead / Central Intake Prior Authorization Coordinator
Bioscrip
01.2016 - 05.2017
Revenue Cycle Consultant / Project Coordinator
Besler Consulting
09.2013 - 12.2015
Google Project Management Certification
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