LaTanya Faust-Rodgers
Gary,IN
Summary
Accomplished Phlebotomist with a proven track record at LabCorp, enhancing patient experience and reducing incident rates by implementing preventive measures. Skilled in specimen collection and processing, coupled with exceptional customer service and staff management abilities. Achieved significant improvements in efficiency and patient care through meticulous sample handling and compassionate communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Site Coordinator Phlebotomist
LabCorp
03.2017 - Current
- Analyzed accident trends to identify root causes and implement preventive measures accordingly, reducing future incidents significantly.
- Customers Services
- Drawing Blood
- Processing Samples
- Verified collection orders
- Maintained fully stocked phlebotomy cart carrier and station.
- Scheduled staff and volunteers to cover all necessary duties during planned events.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Phlebotomist
Alverno Clinical Laboratories
03.2021 - 10.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Morning rounds 30 to 50 patient.
Mail Carrier
United States Post Office
07.2020 - 12.2020
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Distributed mail on foot to residences and businesses, delivering to approximately 200 customers per shift.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
Phlebotomist
North West Community Health Care
06.2012 - 03.2019
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Assisted in training and onboarding new phlebotomists.
- Reviewed and processed requisitions for laboratory tests.
- Draw 30 to 40 patients with morning rounds.
Education
Certificate Nursing Assistant - CNA
Personal Career Certification Training Institute (PCCTI)
Oak Brook, IL07.2020
No Degree - Phlebotomy
NPCE
Chicago, IL07.2020
Certification - Medical Assistant
Illinois Medical Training Center
06.1990
High School Diploma -
Rezin Orr Community
Chicago, IL06.1989
Skills
- Staff Supervision
- Staff Scheduling
- Scheduling Coordination
- Event Logistics
- Training and mentoring
- Order of draw
- HIPAA
- Data Entry
- Specimen labeling
- Sample and specimen collection
- Phlebotomy Technician
- Blood Culturing
- Certified in CPR/AED
- Venipuncture
- Patient Care
- Pediatric phlebotomy
- Geriatric phlebotomy
- Staff Management
- Specimen Preparation
- Customer Service
- Problem-Solving
- Time Management
- Butterfly Venipuncture
- Finger Stick Method
- Team Leader
- Sample Collection
- Sample Processing
- Lab Reporting
Certification
- PT - Phlebotomy Technician
Timeline
Phlebotomist
Alverno Clinical Laboratories
03.2021 - 10.2023
Mail Carrier
United States Post Office
07.2020 - 12.2020
Site Coordinator Phlebotomist
LabCorp
03.2017 - Current
Phlebotomist
North West Community Health Care
06.2012 - 03.2019
Certificate Nursing Assistant - CNA
Personal Career Certification Training Institute (PCCTI)
No Degree - Phlebotomy
NPCE
Certification - Medical Assistant
Illinois Medical Training Center
High School Diploma -
Rezin Orr Community