Latanya Jackson
Carrollton
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
20
20
years of professional experience
Work History
AP Team Lead
Walmart Supercenter
Irving
12.2004 - Current
- Coordinated team resources to achieve project goals.
- Maintained daily inventory to facilitate successful material distribution.
- Maintained accurate records of employee attendance and task completion times.
- Process returned merchandise and store damaged merchandise.
- Filed invoices and receipts on a daily basis.
- Assist with making associates schedules.
- Ordering supplies for the entire store.
- Making sure associates timesheets are correct.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Delegated daily tasks to team members to optimize group productivity.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Trained new staff in relevant processes and procedures.
- Completed daily quality assurance duties to provide feedback for improvements.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Education
Professional Secretary -
Coastal Training Institute
New Orleans, LA06-1987
High School Diploma -
John Mc Donough Sr High
New Orleans, LA05-1986
Skills
- Project management
- Inventory management
- Invoice processing
- Supply ordering
- Customer Service
- Cash office
Accomplishments
- Employee of the Month
- Safety Associate Award
Timeline
AP Team Lead
Walmart Supercenter
12.2004 - Current
Professional Secretary -
Coastal Training Institute
High School Diploma -
John Mc Donough Sr High