Latara Tomlin-Mcglothin
Tulsa,OK
Summary
Talented Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
18
18
years of professional experience
Work History
Team Leader
Data Exchange Corporation
03.2015 - Current
- Ensured high-quality service by monitoring calls, providing feedback, and coaching team members on areas for improvement.
- Utilized data-driven insights to make informed decisions regarding staffing levels, shift schedules, and performance management strategies.
- Requested team member feedback regarding existing operations and analyzed findings to improve policies and procedures.
- Coached team members regarding call strategy to effectively reach targets and foster customer retention.
General Laborer
CONTINENTAL INDUSTRIES LLC
07.2011 - 02.2015
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assembled products when necessary, adhering to high-quality standards while maintaining production timelines.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Exceeded daily production targets consistently through dedication to efficient task completion while minimizing errors or delays in processes
Executive Secretary
THUNDER RECORDINGS LLC
12.2005 - 01.2011
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Education
High School Diploma -
Mclain High School For Science And Tech
Tulsa, OK05.1995
Some College (No Degree) -
PLATT COLLEGE
Tulsa, OKSkills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team Supervision
- Document Preparation
- Spreadsheet Creation
- Office Administration
- Appointment Setting
- Administrative Support
- Staff Training
- Workflow Optimization
- Data Entry
Personal Information
Title: Team Coach - DATA EXCHANGE
Timeline
Team Leader
Data Exchange Corporation
03.2015 - Current
General Laborer
CONTINENTAL INDUSTRIES LLC
07.2011 - 02.2015
Executive Secretary
THUNDER RECORDINGS LLC
12.2005 - 01.2011
High School Diploma -
Mclain High School For Science And Tech
Some College (No Degree) -
PLATT COLLEGE
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