Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Latarsha Burden

Latarsha Burden

Euless,TX

Summary

Forward-thinking team leader with a proven track record of efficiently operating departments to meet organizational goals. Demonstrated success in matching employees with roles that maximize their performance. Proactive and hardworking individual dedicated to continuous operational improvement.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Be Relax Spa
11.2023 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.

Licensed Massage Therapist

Be Relax Spa
05.2023 - Current
  • Improved overall wellness for clients by performing various massage techniques, including deep tissue, and Swedish
  • Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
  • Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.

Loader and Unloader

Dollar General Distribution Center
05.2022 - 05.2023
  • Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
  • Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
  • Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
  • Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.

Production Technician

Victoria's Secret Warehouse
02.2022 - 05.2022
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Made sure that products were produced on time and are of good quality.
  • Monitored inventory levels, ensuring adequate stock of raw materials and consumables for uninterrupted production operations.

Lead Production Technician

Nissan North America, Inc.
03.2015 - 02.2022
  • Reduced equipment downtime through regular maintenance checks and timely repairs.
  • Led a team of technicians, providing guidance and training to ensure high-performance standards.
  • Maintained accurate inventory records, enabling better planning and forecasting for future needs.
  • Coordinated with suppliers to ensure timely delivery of raw materials, avoiding delays in the production process.

Education

Associate of Applied Science - Massage Therapy

Cortiva Institute
Arlington, TX
03.2023

Dental Assistant -

Delta Technical College
Ridgeland, MS
06.2014

High School Diploma -

Warren Central High School
Vicksburg, MS
01.2008

Skills

  • Operations Management
  • Performance monitoring
  • Stress Relief Massage
  • Team Training
  • Customer Relations
  • Warehouse Operations
  • Reflexology
  • Swedish Massage
  • Handling Complaints
  • Phone and Email Etiquette
  • Inventory Management
  • Customer Service

Certification

  • Licensed Massage Therapist - April 2023
  • Certified CPR and First Aid, Cortiva Institute - February 2023

Timeline

Operations Supervisor

Be Relax Spa
11.2023 - Current

Licensed Massage Therapist

Be Relax Spa
05.2023 - Current

Loader and Unloader

Dollar General Distribution Center
05.2022 - 05.2023

Production Technician

Victoria's Secret Warehouse
02.2022 - 05.2022

Lead Production Technician

Nissan North America, Inc.
03.2015 - 02.2022

Associate of Applied Science - Massage Therapy

Cortiva Institute

Dental Assistant -

Delta Technical College

High School Diploma -

Warren Central High School

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Latarsha Burden