Dynamic Senior Property Manager professional with proven track record in overseeing residential and commercial properties. Adept in tenant relations, lease negotiations, and property maintenance. Strong focus on team collaboration and achieving results. Known for reliability and adaptability in dynamic environments. Proficient in budgeting, financial reporting, and compliance with local regulations.
Hi, I’m
Latarsha Cottrell
Boston,MA
Summary
Overview
7
years of professional experience
1
Certification
Work History
POAH Communities - The Loop At Mattapan Station
Senior Property Manager
10.2022 - Current
Job overview
- Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
- Streamlined property management processes for improved efficiency and cost savings.
- Investigated and resolved any tenant complaints.
- Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
- Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
- Coordinated with legal counsel to resolve complex tenant disputes, protecting property owner interests.
- Developed strong relationships with local vendors, ensuring timely completion of repairs at competitive prices.
- Completed regular performance evaluations of on-site staff members, identifying areas for growth or improvement as needed.
Housing Management Resources
Property Manager
12.2020 - 10.2022
Job overview
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Boston Public Health Commisson
Housing Triage Coordinator
01.2018 - 10.2022
Job overview
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Record Project expenses and submitted weekly reports to management
Education
Madison Park Technical High SchoolRoxbury, MA
High School Diploma
06-2007
University Overview
Skills
- Reporting
- Property Inspections
- Understanding of lease agreements
- Maintenance Coordination
- Tenant relations
- Yardi
- Create Budgets
- Project Management
- Strong communication skills
- Managing / Allocating funds
Certification
- Tax Credit Specialist (TCS)- National Center for Housing Management.
- CPR/AED Certification
- MA Driver's License
- The Certified Credit Compliance Professional (C3P)
Timeline
Senior Property Manager
POAH Communities - The Loop At Mattapan Station
10.2022 - Current
Property Manager
Housing Management Resources
12.2020 - 10.2022
Housing Triage Coordinator
Boston Public Health Commisson
01.2018 - 10.2022
- Tax Credit Specialist (TCS)- National Center for Housing Management.
- CPR/AED Certification
- MA Driver's License
- The Certified Credit Compliance Professional (C3P)
Madison Park Technical High School
High School Diploma
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