Latasha Baldwin
Nevada,Missouri
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Nevada Dialysis Clinic
09.2023 - Current
- Helped with procedures, and replenished room supplies
- Responded, resolved and followed up on customer service issues
- Assisted patients personal health and wellbeing
CNA
CMH-community Springs
11.2022 - 01.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Herd Tech III
Murphy Family Ventures
06.2015 - 10.2022
- Assigned feeding and treatment of animals and cleaning and maintenance of animal quarters
- Increased animal health by designing detailed medication and exercise plans
- Stocked, cleaned and disinfected habitats of Number animals to protect animal health and wellbeing
- Kept records of animal health, medical treatment and injections and growth progress
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Exceeded goals through effective task prioritization and great work ethic
- Demonstrated respect, friendliness and willingness to help wherever needed
- Maintained excellent attendance record, consistently arriving to work on time
Service Desk/cashier
Woods Supermarket
09.2011 - 05.2015
- Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity
- Recorded amounts received and prepared cash reports of daily transactions to verify against cash-on-hand
- Liaised between service manager and service team by greeting customers and answering calls to promote smooth transition of service functions
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Kept accounts in balance and ran daily reports to verify totals
- Demonstrated respect, friendliness and willingness to help wherever needed
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Education
Ged -
Missouri Department of Elementary And Secondary
Jefferson City, Missouri10.2018
Skills
- Active listening
- Organization and Time management
- Multitasking Abilities
- Cash Handling
- Cash register Operation
- Training and development
Certification
CNA
Timeline
Patient Care Technician
Nevada Dialysis Clinic
09.2023 - Current
CNA
CMH-community Springs
11.2022 - 01.2024
Herd Tech III
Murphy Family Ventures
06.2015 - 10.2022
Service Desk/cashier
Woods Supermarket
09.2011 - 05.2015
Ged -
Missouri Department of Elementary And Secondary
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