Summary
Overview
Work History
Education
Skills
Timeline
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Latasha Bankas

Dallas,USA

Summary

Compassionate Patient Care Coordinator and Insurance Specialist with 10 years of experience in clinical practices and patient care coordination. Excellent communicator with good interpersonal skills and proficiency in computer operations. Influential analytical thinker, able to handle competing priorities and render outstanding service.

Overview

13
13
years of professional experience

Work History

Insurance Lead

SWDIC
06.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Verifying multiple insurance carriers.

Patient Care Coordinator

SWDIC
09.2015 - Current
  • Respected the rights of patients and maintained confidentiality
  • Resolved issues that could affect care progression by ensuring the flow of information and solving problems
  • Complied with guidelines promulgated by organization and applicable healthcare laws and regulations

Starbucks Manager

Starbucks
10.2013 - 09.2015
  • Supported back office procedures, including hiring and employment processes
  • Managed performance of team members by conducting performance appraisals and recommending promotions
  • Developed employees to improve their knowledge bases, increase team value and improve leadership potential
  • Supervised hourly and temporary personnel, providing work direction and reviewing work processes
  • Addressed and resolved customer inquiries and complaints and engaged with customers to determine satisfaction levels with products offered

Sales Representative

Victorias Secret
07.2012 - 01.2015
  • Developed and implemented sales strategies with customers
  • Interacted professionally with customers, informing individuals of sales promotions and driving product interest
  • Consistently organized and restocked display racks to keep the store ready for customer needs
  • Arranged merchandise to be visually pleasing and well organized, focusing on item accessibility and aesthetic appeal

Education

Associate - Science

Richland Community College
Dallas, TX

High School Diploma - undefined

Skills

  • Patient education
  • Patient documentation
  • Healthcare system navigation
  • Organization
  • Attentive learner
  • Problem Solver

Timeline

Insurance Lead

SWDIC
06.2021 - Current

Patient Care Coordinator

SWDIC
09.2015 - Current

Starbucks Manager

Starbucks
10.2013 - 09.2015

Sales Representative

Victorias Secret
07.2012 - 01.2015

Associate - Science

Richland Community College

High School Diploma - undefined

Latasha Bankas