LATASHA BEARD
Wichita,KS
Summary
Accomplished Human Resources professional with 10 years of experience in HR coordination, recruitment, onboarding, and employee relations. Skilled in Paylocity and Applicantstack, with expertise in HR operations, process improvement, and compliance. Committed to enhancing employee experiences while aligning HR initiatives with organizational objectives.
Overview
11
11
years of professional experience
Work History
Human Resources Coordinator
Impact Home Health
Wichita, KS
03.2023 - 08.2026
- Coordinated HR operations, overseeing recruitment, onboarding, employee records, training, compliance, and HR administration to ensure smooth daily operations.
- Coordinate day-to-day HR operations, including recruitment, onboarding, employee records, employee training, compliance, and general HR administration.
- Utilize ApplicantStack to manage recruitment activities, applicant tracking, candidate information, and hiring workflow.
- Implemented a new Applicant Tracking System to improve recruitment workflow, candidate tracking, organization, and hiring efficiency.
- Developed and implemented an updated new-hire onboarding program to create a consistent, organized, and engaging employee experience.
- Utilize Paylocity to support HR administration, employee information, documentation, and related HR processes.
- Coordinate annual employee training and compliance initiatives while maintaining accurate records and required documentation.
- Monitor employee compliance requirements and assist with follow-up regarding outstanding training, documentation, and required tasks.
- Monitored compliance requirements, facilitating follow-up on outstanding training and documentation to ensure adherence to policies and procedures.
- Supported employee relations initiatives, providing assistance to employees and management on HR processes, policies, and procedures to foster understanding and compliance.
- Utilize CareCenta, a healthcare platform, to support agency operations and maintain accurate employee and service-related information.
TRANSIENT SALES COORDINATOR
The Ritz-Carlton
Atlanta, GA
09.2022 - 03.2023
- Coordinated corporate and leisure customer accounts, addressing sales inquiries and managing contracts, proposals, quotes, and follow-up activities to enhance client satisfaction.
- Managed multiple priorities, maintaining accurate records and ensuring timely completion of customer and business requests to support operational efficiency.
- Built and supported strong relationships with business and leisure clients through personalized service and effective communication.
- Created and tracked corporate rate agreements and contracts, identifying and pursuing entertainment business opportunities to drive revenue growth.
- Created and tracked corporate rate agreements, contracts, and entertainment business opportunities.
- Utilized Opera, MARSHA, GXP, MARFP, and Sertifi to manage reservations, contracts, customer information, and business processes.
LUXURY SALES REPRESENTATIVE
Marriott Hotels & Resorts
Wichita, KS
01.2018 - 09.2022
- Maintained a 100% luxury compliance score, consistently meeting established service and quality standards.
- Delivered high-level customer service while managing reservations, account needs, and complex customer concerns in a fast-paced environment.
- Utilized Salesforce and Omni-Channel systems to manage customer interactions, reservations, and account information.
- Coached team members to enhance service delivery and customer engagement.
- Coached and supported team members to strengthen service delivery, performance, and customer engagement.
- Facilitated group sales and managed corporate accounts, customer correspondence, and reservations.
- Resolved complex customer concerns through effective problem-solving and conflict-resolution strategies.
LOYALTY CONSULTANT
Starwood Hotels & Resorts
Wichita, KS
01.2016 - 12.2018
- Managed high-volume customer interactions, resolving reservation, account, and loyalty program concerns for up to 10 calls per hour.
- Maintained accurate customer and loyalty records, ensuring confidentiality and compliance with data protection protocols.
- Led the American Express and Passkey Reservation Team, providing support and guidance to team members.
- Supported team performance and quality standards to enhance customer service and streamline reservation operations.
- Developed effective communication, leadership, and relationship-management skills while working with diverse customers and business partners.
Education
Associate of Science - Early Childhood Education
Wichita State University
Wichita, KSSkills
- Recruitment & Talent Acquisition
- Onboarding & offboarding
- HR compliance
- Employee Relations
- Training & development
- HRIS & HR Technology
- Applicant Tracking Systems
- ApplicantStack
- Paylocity
- HR management
- Records management
- Audit support
- Microsoft Office Suite
- HR software proficiency
- Employee Engagement Strategies
- Employee motivation
- Human Resources Administration
Personal Information
Title: Human Resources Professional
Timeline
Human Resources Coordinator
Impact Home Health
03.2023 - 08.2026
TRANSIENT SALES COORDINATOR
The Ritz-Carlton
09.2022 - 03.2023
LUXURY SALES REPRESENTATIVE
Marriott Hotels & Resorts
01.2018 - 09.2022
LOYALTY CONSULTANT
Starwood Hotels & Resorts
01.2016 - 12.2018
Associate of Science - Early Childhood Education
Wichita State University