Latasha Green
Mobile,AL
Overview
21
21
years of professional experience
Work History
Customer Service Specialist
Sam's Club
Mobile , Alabama
04.2022 - 09.2024
- Operated cash register for cash, check, and card transactions with excellent accuracy.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise following store policies.
- Helped customer complete purchase, locate items, and join reward program.
Customer Support Specialist
Everisepc
Remote
02.2021 - 03.2022
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Assisted clients with inquiries, providing information on transportation services offered, and guiding them through the appointment process.
- Coordinated transportation arrangements for customers requiring alternative means to their health-related appointments.
- Assisted with updating any contact information in the system.
- Conducted outbound calls to remind patients of upcoming appointments.
Daycare Teacher
Dauphin Way Baptist Church
Mobile , Alabama
08.2012 - 04.2020
- Organized and maintained a safe, clean, and developmentally appropriate environment for children.
- Monitored children's play activities to ensure safety.
- Assisted in potty training and diapering children as needed.
- Ensured proper supervision of all activities including outdoor playtime.
- Assisted in the preparation of meals and snacks to provide children with proper nutrition.
Customer Service Cashier
Walmart
Mobile, Alabma
05.2003 - 06.2012
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Education
High School Diploma -
Vigor High School
Prichard 05-2004
Skills
- Customer Service
- Call Centers
- Telephone Etiquette
- Complaint Handling
- Problem Resolution
- Complaint resolution
Timeline
Customer Service Specialist
Sam's Club
04.2022 - 09.2024
Customer Support Specialist
Everisepc
02.2021 - 03.2022
Daycare Teacher
Dauphin Way Baptist Church
08.2012 - 04.2020
Customer Service Cashier
Walmart
05.2003 - 06.2012
High School Diploma -
Vigor High School
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