Lead Teller successfully displaying customer-first mentality while interacting with customers. Understanding and empathetic communicator adept in connecting with others to meet banking needs.
Overview
21
21
years of professional experience
Work History
Senior Lead Teller
ABC Select Spirits
10.2022 - Current
Mentored newly hired team members on appropriate responses to patron questions.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Recognized and prevented fraudulent activities and suspicious transactions.
Arranged monies received in cash boxes and coin dispensers according to denomination.
Senior Lead Teller
Greenetrack Inc
01.2004 - 09.2022
Maintained friendly and professional customer interactions.
Handled various accounting transactions.
Trained new hires on customer service policies and procedures.
Replenished ATM funds in empty canisters prior to validation process.
Counted, verified and handled bank deposits and armored car transactions.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.