LaTasha Franklin
Spring,Texas
Summary
Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Overview
21
21
years of professional experience
3
3
Certifications
Work History
Client Manager
Allied Universal Security Services
Beaumont, Texas
02.2016 - Current
- Managed client relationships to ensure service satisfaction and retention.
- Developed strategic security plans tailored to client needs and environments.
- Conducted regular site visits to assess security measures and compliance.
- Collaborated with clients to address concerns and implement solutions promptly.
- Developed and maintained relationships with clients to understand their needs and provide solutions.
- Organized and led client meetings to discuss project progress, timelines, budgets, and other pertinent information.
Correctional Officer
Texas Department Of Criminal Justice
Beaumont, Texas
03.2011 - 01.2019
- Supervised inmate activities within secure facilities to maintain order and safety.
- Conducted regular inspections of premises to identify safety hazards and security breaches.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Case Manager
Health and Human Services Commission
Beaumont, Texas
11.2004 - 08.2010
- Coordinated client services to ensure comprehensive support and effective resource allocation.
- Facilitated communication between clients, families, and service providers to enhance collaboration.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Education
Some College (No Degree) -
Lamar University
Beaumont, TXSkills
- Client management
- Business development and planning
- Project management
- Communication strategies
- Team collaboration
- Compliance assessment
- Special projects
- Relationship building
- Strategy development
- Client base retention
- New hire onboarding
Certification
Certified Process Server
Timeline
Client Manager
Allied Universal Security Services
02.2016 - Current
Correctional Officer
Texas Department Of Criminal Justice
03.2011 - 01.2019
Case Manager
Health and Human Services Commission
11.2004 - 08.2010
Some College (No Degree) -
Lamar University