Latasha Lewis
Balch Springs,Tx
Summary
Seasoned C.A.T Property Desk Adjuster with 8 years of experience in claims handling and catastrophe response. Skilled in remote adjustment procedures, adept at providing efficient service for companies like Liberty Mutual Safe co, and State Farm. Chubb, F.E.M.A, Monorch, Fed Nat, Seeking a C.A.T Property Desk Adjuster role to leverage expertise in claims resolution and customer support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
C.A.T PROPERTY DESK ADJUSTER
Sedgwick
03.2023 - 01.2024
- Efficiently managed a substantial number of property claims post-catastrophic events, achieving accurate resolutions in line with client expectations
- Upheld high-quality customer service standards, maintaining effective communication with policyholders to evaluate property damage and establish claim settlements.
C.A.T, PROPERTY DESK ADJUSTER
Alacrity
09.2022 - 04.2023
- Conducted comprehensive assessments of property damage claims resulting from catastrophic events, efficiently coordinating with policyholders and contractors to ensure accurate evaluations and timely settlements in alignment with Alacrity-Liberty Mutual Safe Co's standards and procedures.
WCCS PROPERTY DESK ADJUSTER
State Farm
08.2019 - 10.2022
- As a WCCS Property Desk Adjuster at State Farm, I conducted comprehensive assessments of property damage to determine claim validity and appropriate compensation
- Conducted detailed property damage assessments and negotiated equitable settlements, while ensuring adherence to policy terms and regulatory standards, and delivered high-quality customer service by guiding policyholders through the claims process using advanced claims software.
PROPERTY DESK ADJUSTER
AON
09.2017 - 10.2019
- Assessed property claims, collaborated on damage assessments, and negotiated settlements in alignment with regulatory requirements, ensuring fair outcomes for all parties involved.
Education
Master of Business Administration (M.B.A.) - Business Administration
University of Phoenix
02.2014
GED -
Plano West Senior High School
08.2006
Skills
- Image Right
- Symbility
- Claims Connect
- Core Logic Global Connect
- FTS
- Large Loss Navigator/Guidewire
- SMS Text Message Mobile Connect
- Goggle Earth Pro
- Lumen
- PTS
- Mobile Claims
- Xactimate
- Xactanilysis
- Asi
- Property claims handling
- Xactimate proficiency
- Catastrophe response knowledge
- Insurance policy interpretation
- Customer service
- Detail-oriented
- Communication skills
- Estimates
Certification
- TX-2854576 All LInes License
- FL-Property Casualty
Timeline
C.A.T PROPERTY DESK ADJUSTER
Sedgwick
03.2023 - 01.2024
C.A.T, PROPERTY DESK ADJUSTER
Alacrity
09.2022 - 04.2023
WCCS PROPERTY DESK ADJUSTER
State Farm
08.2019 - 10.2022
PROPERTY DESK ADJUSTER
AON
09.2017 - 10.2019
Master of Business Administration (M.B.A.) - Business Administration
University of Phoenix
GED -
Plano West Senior High School