Latasha Lewis
Marietta,GA
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
8
8
years of professional experience
Work History
Quality Analyst Remote
Teleperformance USA
Atlanta, GA
03.2023 - 06.2025
- Collaborated with teams to identify and resolve quality issues.
- Developed and implemented quality control procedures and checklists.
- Monitored compliance with company policies and industry regulations.
- Reviewed and analyzed customer feedback to identify areas of improvement in product quality.
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
Real Estate Agent
Keller Williams
Bloomfield Hills, Michigan
05.2021 - 01.2024
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
Sales Manager
Best Western Hotel
Livonia , MI
07.2016 - 02.2021
- Established relationships with key clients, while maintaining existing customer base.
- Interactions with the front desk staff to ensure elite performance.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Exceeded sales goals on multiple occasions.
- Executed strategic sales plans to expand customer base and revenue.
Education
Real Estate License -
Real Estate One
11-2021
Associates - Education
Oakland Community College
09.2019
Skills
- Leadership
- Organized
- Quality control
- Typing 85 wpm
- Technical Support
- Relationship Building
- Excel
- Upselling
- Effective Communication
- Multitasking
- Microsoft Word
- Powerpoint
- Data analysis
Gender:
Timeline
Quality Analyst Remote
Teleperformance USA
03.2023 - 06.2025
Real Estate Agent
Keller Williams
05.2021 - 01.2024
Sales Manager
Best Western Hotel
07.2016 - 02.2021
Real Estate License -
Real Estate One
Associates - Education
Oakland Community College
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