Latasha Mathews
Buffalo,NY
Summary
With a proven track record at Western New York DDSO, I excel in compassionate caregiving and effective time management. My expertise includes enhancing the quality of life for individuals with disabilities and ensuring safety through meticulous medication administration. Demonstrated success in crisis intervention and patient support, I bring both critical hard and soft skills to any healthcare team.
Overview
19
19
years of professional experience
Work History
Direct Support Professional
Western New York DDSO
10.2015 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Certified Nursing Assistant
Degraff Skilled Nursing Home
01.2012 - 09.2015
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Direct Care Worker
Heritage Centers
06.2008 - 01.2012
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
Cashier
Budwey's Supermarket
08.2005 - 05.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Amherst Central High School
Amherst, NY06.2007
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Medication administration
- Housekeeping tasks
- Decision-making support
- Direct patient care
- Transportation
- Appointment scheduling
Timeline
Direct Support Professional
Western New York DDSO
10.2015 - Current
Certified Nursing Assistant
Degraff Skilled Nursing Home
01.2012 - 09.2015
Direct Care Worker
Heritage Centers
06.2008 - 01.2012
Cashier
Budwey's Supermarket
08.2005 - 05.2008
High School Diploma -
Amherst Central High School
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