Latasha Mclean
Lake Worth,FL
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Manager deli and bakery
Winndixiecorp
Palm Beach Gardens, Florida
10.2025 - 04.2026
- Managed grocery department operations for Winn-Dixie store standards and procedures.
- Scheduled associates to support sales floor coverage and customer service.
- Monitored inventory levels and ordered merchandise for stocked shelves.
- Trained associates on Winn-Dixie service expectations and safety rules.
- Resolved customer concerns to support positive shopping experiences.
- Coordinated merchandising displays and product placement across departments.
- Enforced cleanliness, food safety, and company compliance requirements.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided coaching and mentoring to team members to enhance skill sets. in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Managed inventory levels to meet demand without overstocking, reducing waste.
Deli Associate
Winndixiecorp
Lake Worth, Florida
05.2024 - 10.2025
- Sliced deli meats and cheeses for grocery customers
- Prepared sandwiches and salads at deli counter
- Stocked refrigerated cases with fresh prepared foods
- Rotated perishable products using grocery store food safety standards
- Cleaned slicers, counters, and display areas throughout shift
- Assisted customers with product selections and special orders
- Wrapped and labeled deli items for sale
- Followed Winn-Dixie deli procedures for sanitation and service
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Performed daily opening and closing duties such as cleaning up spills, sanitizing surfaces.
- Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Checked expiration dates on packaged goods before placing them on display.
- Maintained high level of professionalism while interacting with customers and coworkers alike.
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Documented and entered special orders for event catering and party trays.
- Adhered to company policies and procedures related to food handling processes.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Organized storage areas to maximize efficiency while keeping products safe from contamination.
- Followed recipes and customer requests to prepare meals.
- Acquired new skills to support team and further accommodate customer needs.
- Received deliveries from vendors and ensured accuracy of order against invoice.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Monitored inventory levels and ordered merchandise for stocked shelves.
- Trained associates on Winn-Dixie service expectations and safety rules.
- Resolved customer concerns to support positive shopping experiences.
- Coordinated merchandising displays and product placement across departments.
- Enforced cleanliness, food safety, and company compliance requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Implemented quality control measures to uphold company standards.
Front Office Receptionist
Tibor Reels
Delray Beach, Florida
01.2023 - 01.2024
- Greeted visitors and supported front desk reception duties.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Responded promptly to customer inquiries via email or phone.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Processed incoming mail, outgoing mail, and office deliveries.
- Sorted mail daily for distribution throughout the organization.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Prepared outgoing mailings using postage meter machine.
- Organized and maintained filing systems, both paper and electronic.
- Obtained scanned records and uploaded to database.
- Provided support to other departments by completing clerical tasks as needed.
- Contributed to team effort by accomplishing related tasks as needed.
- Processed incoming invoices for payment in a timely manner.
- Directed clients and guests to correct departments, rooms, and staff members.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
Santaluces High School
Lake Worth, FLDeli/bakery Management - Management
Winndixie Corp
Food Safety Card - Florida State Food Safety
Food Safety
Skills
- Food safety
- Inventory management
- Merchandising displays
- Order processing
- Budget control
- Quality control
- Vendor relations
- Operations management
- Team supervision
- Team leadership
- Staff management
- Staff training and development
- Task delegation
- Schedule coordination
- Customer service
- Sales techniques
- Customer relationship management (CRM)
- Attention to detail
- Problem solving
- Complex problem solving
- Conflict resolution
- Effective communication
- Work prioritization
- Time management
- Expense tracking
- Safety procedures
- Cross-functional team management
- Quality control
Certification
State food safety certificate
Timeline
Manager deli and bakery
Winndixiecorp
10.2025 - 04.2026
Deli Associate
Winndixiecorp
05.2024 - 10.2025
Front Office Receptionist
Tibor Reels
01.2023 - 01.2024
Santaluces High School
Deli/bakery Management - Management
Winndixie Corp
Food Safety Card - Florida State Food Safety
Food Safety