LaTasha Montez
San Bernardino,CA
Summary
Adept at complex problem-solving and superior customer service, I significantly enhanced security and safety at Securitas Security Services USA. Through expert surveillance and emergency response, I maintained a vigilant environment, skillfully preventing unauthorized access and efficiently managing crisis situations, embodying a proactive and protective security presence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
Ontario, CA
06.2022 - 01.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Education
Associate Of General Studies - General Studies
Rialto High School
Rialto, CA05.1994
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Detail Oriented
- Superior customer service
- Patrol operations
- Emergency Response
- Access Control
- Surveillance
- Physical Fitness
- Complex Problem-Solving
- Security Screenings
Certification
I have my license to carry pepper spray
Timeline
Security Officer
Securitas Security Services USA
06.2022 - 01.2024
Associate Of General Studies - General Studies
Rialto High School