Latasha Reed

Newark,DE

Summary

Dedicated and results-driven professional with extensive experience in customer relations, administrative support, and team leadership. Skilled in Microsoft 365, order processing, and problem-solving. Experienced in handling high-pressure situations while maintaining efficiency and accuracy. Proven ability to lead teams, manage daily operations, and enhance customer satisfaction.

Overview

years of professional experience

Work History

Team Leader / Receiving

Frontier Scientific LLC

05.2010 - 07.2024

Managed daily operations in the Weigh Department, ensuring efficiency and accuracy.
Supervised team members, delegated tasks, and provided training on processes.
Processed compound orders and assisted in weighing compounds during peak workload periods.
Collaborated with supervisors to streamline workflows and improve overall department productivity.

Weigh Tech Associate

ASDI Inc.

11.2006 - 08.2008

Assisted in weighing and measuring chemical compounds for accurate distribution.
Maintained quality control standards to ensure precise measurements.
Supported co-workers with daily tasks and adhered to strict safety guidelines.

Customer Service Associate

Slomin Shield

10.2004 - 11.2006

Provided customer support through inbound and outbound calls, resolving inquiries efficiently.
Assisted customers with account management, service requests, and technical support.
Worked collaboratively with team members to enhance customer satisfaction and retention.

Education

General Educational Development Certificate -

Middletown High School

Middletown, DE

Skills

Team Leadership & Training
Microsoft Word & Excel (Microsoft 365)
Order Processing & Inventory Management
Receiving & Shipping Operations
Customer Service & Call Handling

Communication & Problem-Solving
Microsoft 365 (Word, Excel)
Order Processing Software
Inventory & Shipping Systems

Timeline