Latasha Tyler
Philadelphia,PA
Summary
Resourceful customer service expert with demonstrated success in multitasking and identifying customer requirements. Capable of delivering customized solutions to enhance customer satisfaction. Experienced in fostering positive interactions with a wide range of customers and colleagues.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Special Education Paraprofessional
School District of Philadelphia
10.2022 - Current
- Help special need students and cares for their physical, emotional health and safety
- Social Integration
- Consultation and collaboration with special education and regular education.
Housekeeper
Residence Inn by Marriott
02.2022 - Current
- Respond timely to guest request
- Ensures housekeeping departmental standards are followed
- Consistently offers professional, friendly, and engaging service.
Certified Nursing Assistant
Hospital of the University of Pennsylvania
01.2005 - 01.2010
- Managed and provided skilled care for up to 8 patients daily
- Supported nursing staff by effectively documenting and reporting changes in patients' behavior, complaints or physical symptoms
- Communicate with patient and their family to ascertain feelings and provide emotional support.
Education
None - Liberal Arts
Community College of Philadelphia
Philadelphia, PA05-2026
Skills
- Time management skills
- Sales in hospitality and retail
- Customer service proficiency
- Compliance with HIPAA standards
- Experience in patient care
- Developmental disabilities knowledge
- Childhood development and autism experience
Certification
- CPR
- Certified Nursing Assistant (CNA)
- Driver's License
Personal Information
Title: Customer Service Professional
Timeline
Special Education Paraprofessional
School District of Philadelphia
10.2022 - Current
Housekeeper
Residence Inn by Marriott
02.2022 - Current
Certified Nursing Assistant
Hospital of the University of Pennsylvania
01.2005 - 01.2010
None - Liberal Arts
Community College of Philadelphia