LATASHA WASHINGTON
Houston
Summary
Detail-oriented Medical Assistant with expertise in patient intake, appointment scheduling, and lab specimen processing. Committed to supporting patient care and enhancing operational efficiency.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Medical Assistant
MAGNOLIA FIRST FAMILY MEDICINE
Houston
01.2021 - Current
- Assisted in patient intake and recorded medical histories accurately.
- Managed appointment scheduling using electronic health record systems.
- Prepared examination rooms and maintained cleanliness and organization.
- Supported physicians during patient examinations and minor procedures.
- Educated patients on medication instructions and treatment plans effectively.
- Processed lab specimens and coordinated with external labs for testing.
- Ensured compliance with safety protocols and infection control measures.
- Communicated with insurance companies to verify patient coverage, facilitating timely access to care.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments under physician supervision.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to identify workflow improvements and enhance patient care outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients and provided detailed instructions on post-operative care plans to ensure understanding.
- Filed insurance claims forms in accordance with applicable regulations.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Positioned patients properly during examination or treatment for comfort and safety.
- Changed dressings on wounds to prevent infection and check for healing.
- Assisted back office patient processes to reduce office wait times.
- Supported administrative staff by processing payments.
Education
Associate of Science - Health Care Administration
FLORDIA CAREER COLLEGE
70 FARM TO MARKET 1960 RD. W HOUSTON, TX 7709012-2021
Skills
- Patient intake
- Electronic health records
- Vital signs measurement
- Patient scheduling
- Medication administration
- Lab specimen processing
- Medical office procedures
Certification
MEDICAL ASSISTANT TECHNICIAN
Timeline
Medical Assistant
MAGNOLIA FIRST FAMILY MEDICINE
01.2021 - Current
Associate of Science - Health Care Administration
FLORDIA CAREER COLLEGE