Service-focused Healthcare professional offering excellent patient-care and charting skills. Talented at attending to patients in diverse healthcare settings. Certified Medical Assistant and Home Health Aide with over 12yrs experience. Compassionate professional accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care.
Overview
15
15
years of professional experience
Work History
CNA/GNA
AccentCare Hospice
Largo, MD
06.2024 - Current
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Provided emotional support to family members during difficult times.
Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Documented patient care services by charting in designated areas.
Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
Recognized signs, symptoms of abuse, neglect and reported them per policy.
Ensured compliance with HIPAA regulations regarding confidentiality of information.
Educated patients on self-care techniques that would help them maintain their independence.
Facilitated communication between patients, family members, and healthcare professionals.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Patient Care Technician
University of Maryland Hospital (Charles Regional)
La Plata, MD
08.2023 - 08.2024
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Conducted safety rounds regularly to ensure safe environment for patients.
Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Assisted with patient transfers from bed to wheelchair or stretcher as needed.
Collected specimens such as urine samples for testing purposes according to established protocols.
Responded quickly in emergency situations by providing appropriate first aid measures.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Responded to bell or light signal calls to assist patients with needs.
Assisted with patient admissions, discharges and transfers.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Assisted nurses with wound care.
CNA/GNA
Forestville Health and Rehabilitation Center
Forestville, MD
11.2021 - 08.2023
Participated in educational programs designed to improve knowledge of health care practices.
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Answered patient call lights promptly and responded to requests appropriately.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Provided emotional support to family members during difficult times.
Performed vital sign assessments, such as taking blood pressure and temperature.
Recognized signs, symptoms of abuse, neglect and reported them per policy.
Transported residents within the facility as needed.
Monitored food intake and output as directed by nursing staff.
Reported changes in patient conditions to registered nurse or physician.
Distributed drinking water and nourishment to residents.
Assisted residents in preparing for activities and social programs.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Documented activities and recorded information in EMR system.
Answered signal lights, bells or intercom systems to determine resident needs.
Home Care Provider
Ms. Gaila Queen
Clinton, MD
09.2014 - 12.2021
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Assisted disabled clients to support independence and well-being.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Entertained, conversed and read aloud to keep patients mentally alert.
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Administered medication as directed by physician.
Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Administered medications to patients and remained vigilant for negative side effects.
Monitored progress and documented patient health status changes to keep care team updated.
Documented vitals, behaviors and medications in client medical records.
Medical Assistant
Cignet Health
Temple Hills, MD
05.2010 - 11.2014
Sanitized, restocked and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms and allergies.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Collected and documented patient medical information such as blood pressure and weight.
Documented vital signs and health history for patients in clinic and hospital environments.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Obtained pre- and post-treatment vital signs and weight.
Tested and recorded blood glucose levels.
Prepared initial patient charts for admission.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Obtained all prescribed laboratory testing.
Education
Medical Assistant Certification - Medical Assistant
Sandford Brown Institute
Landover, MD
06.2010
LPN
PGCC
Largo, Md
Diploma - Nursing Assistance
Crossland High School
Temple Hills, MD
Skills
Patient Health Assessments
Vital Sign Monitoring
Patient Progress Documentation
Mental Health Support
End-of-life care
Compassionate communication
Emotional support
Lifting and transferring
Health monitoring
Emergency response
Basic life support
Wound care
Patient care
HIPAA compliance
Skills
Range of Motion Exercises
Daily Charting
Activities of Daily Living (ADLs)
Personal Care Assistance
Timeline
CNA/GNA
AccentCare Hospice
06.2024 - Current
Patient Care Technician
University of Maryland Hospital (Charles Regional)
08.2023 - 08.2024
CNA/GNA
Forestville Health and Rehabilitation Center
11.2021 - 08.2023
Home Care Provider
Ms. Gaila Queen
09.2014 - 12.2021
Medical Assistant
Cignet Health
05.2010 - 11.2014
Medical Assistant Certification - Medical Assistant
Sandford Brown Institute
LPN
PGCC
Diploma - Nursing Assistance
Crossland High School
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