Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
14
14
years of post-secondary education
Work History
EIS Case Manager
Near North Health Service Corporation
Chicago, IL
08.2020 - Current
Working with members of interdisciplinary team to provide quality care to 200 patients living with HIV/AIDS and those affected to achieve optimal clinical outcomes.
Provided medication adherence counseling, health education and care management; coordinate implementation of individual care plans and monitor referrals.
Assist with housing searches, peer support services, prevention and education Prep and PEP, harm reduction, and HIV testing and counseling when needed.
Demonstrated respect, friendliness and willingness to help wherever needed
Developed and maintained courteous and effective working relationships
Prepared a variety of different written communications, reports and documents to ensure smooth operations
Residential Counselor
Paul Simon Chicago Job Corp Center
Chicago, IL
02.2015 - Current
Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
Utilized Center Information System 3g to fill out and maintain client-related paperwork, including federal and state-mandated forms, client diagnostic records, incident reports and progress notes.
Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Provided swift and knowledgeable emergency support in line with campus crisis protocols.
Communicated behavior choices to residents by outlining positive and negative consequences of choices.
Childcare Provider
Lovefeast Daycare Ministry
Gary, IN
05.2003 - 01.2020
Supervise and monitor the safety of children in care.
Organize activities and implement curriculum that allows children to learn about the world and explore interests.
Prepared and served nutritious and healthy meals, including breakfast, lunch and snacks.
Enforced rules and managed behavior through developmentally appropriate discipline.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Drove 12 children in facility van to off-site recreation activities.
Medical Social Associate
UIC-Division Of Specialize Care For Children
Mokena, IL
08.2017 - 01.2019
Acquired case load of 150 families, took on more responsibility to help independently assess families through home visits by developing assessment plan for overall care, also readiness for transition to adulthood by developing transition plan, and connecting to resources to attain future plans.
Worked with medical teams, patients and families to implement effective treatment plans.
Documented case notes daily and coordinated follow-up for seamless case management.
Coordinated program referrals for community-based resources.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Program Coordinator Aide III
UIC-Division Of Specialize Care Of Children
Mokena, IL
04.2016 - 08.2017
Assists Care Coordinators in determination of eligibility for services for 25 participants monthly through on-line software program , ETO, as well as checking insurance through HFS software, MEDI, to determine benefits management eligibility for 50 participants monthly.
Worked with Managed Care Organizations cases for two years
Develops, maintain and updates case records in coordination of care of applicants/recipients with special health needs.
Provides training for new Program Coordinator Aide while maintaining HIPPA Laws.
Provides community outreach independently of management.
Assistant Director
Love Feast Daycare Ministry
Gary, IN
08.2012 - 04.2015
Worked closely with manager to provide effective assistance for specific aspects of business operation.
Managed program paperwork and child records to comply with state requirements.
Engaged with parents and families to build positive relationships for children to thrive.
Attended approved training and continuing education courses to maintain certifications.
Monitored students' progress and provided students and teachers with assistance in resolving problems.
Mental Health Tech
Regional Mental Health Center
Hammond, IN
01.2011 - 08.2012
Provided case management for dully diagnosed adults ages 45-71.
Planned and held educational groups based on needs identified in Master Treatment Plan.
Provided skills training and support to enable clients to regain coping abilities and prevent further disability.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Helped patients with meals, activities of daily living and facility transfers to promote security and patient well-being.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Treated clients and families with respect and dignity.
Charted on each patient daily.
Residential Staff/Team Leader Aide
Crisis Center Inc
Gary, IN
11.2009 - 07.2011
Supervised and provided direct care to children between ages of 7-18.
Responded to placement request phone calls and staff referrals with Shift Supervisor and Case Manager.
Processed resident admissions and discharges.
Encouraged socially acceptable habits, behaviors, and positive relationship building.
Upheld requirements of acceptable group living.
Provided compassionate and patient-focused care to cultivate well-being.
Monitored clients' overall health and well-being and noted any significant changes.
Entrusted to handle confidential and sensitive situations in professional matter.
Family Support Worker
The Villages Inc
Gary, IN
02.2010 - 12.2010
Developed trusting relationships with 25 at-risk families by initiating and maintain client contact.
Developed case management plan with goals and objectives for each family.
Used knowledge and proficiency in counseling, parent child interaction and child development.
Administered development screenings for children two months to three years of age.
Connected families to appropriate community resources.
Maintained client confidentiality.
Reported child abuse in accordance with legal standards of mandatory reporters.
Education
Master of Business of Administration -
Indiana Wesleyan University
Marion, IN
08.2012 - 12.2014
Bachelor of Arts - Major Psychology
Purdue University Calumet
Hammond, IN
08.2003 - 05.2009
Associates of Arts - Major Humanities
Latavia Lacefield
Purdue University Calumet
Hammond, IN
08.2003 - 05.2009
Skills
Documentation proficiency
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Timeline
EIS Case Manager
Near North Health Service Corporation
08.2020 - Current
Medical Social Associate
UIC-Division Of Specialize Care For Children
08.2017 - 01.2019
Program Coordinator Aide III
UIC-Division Of Specialize Care Of Children
04.2016 - 08.2017
Residential Counselor
Paul Simon Chicago Job Corp Center
02.2015 - Current
Master of Business of Administration -
Indiana Wesleyan University
08.2012 - 12.2014
Assistant Director
Love Feast Daycare Ministry
08.2012 - 04.2015
Mental Health Tech
Regional Mental Health Center
01.2011 - 08.2012
Family Support Worker
The Villages Inc
02.2010 - 12.2010
Residential Staff/Team Leader Aide
Crisis Center Inc
11.2009 - 07.2011
Bachelor of Arts - Major Psychology
Purdue University Calumet
08.2003 - 05.2009
Associates of Arts - Major Humanities
Latavia Lacefield
Purdue University Calumet
08.2003 - 05.2009
Childcare Provider
Lovefeast Daycare Ministry
05.2003 - 01.2020
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