LATAVIUS CARSON
Vero Beach
Summary
Highly motivated and outgoing individual with a strong ability to quickly learn new concepts and adapt to various environments. Possessing excellent communication skills and a customer-focused approach, with a proven track record in sales and customer service. Actively seeking career opportunities that offer growth and development.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Xfinity By Comcast
06.2023 - 12.2024
- Greeted customers and provided personalized product recommendations based on their needs and preferences
- Educated customers on various services and features, highlighting key selling points and promotions
- Cross-sold complementary products, driving revenue and customer satisfaction
- Ensured customer concerns were addressed in a timely and professional manner, fostering strong relationships
- Worked closely with the sales team to meet and exceed monthly, quarterly, and yearly sales targets
- Consistently maintained high customer satisfaction ratings
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Sales Associate
Cricket Wireless
10.2022 - 02.2023
- Provided exceptional customer service, building trust and rapport to foster long-term relationships
- Assessed customer needs and recommended appropriate products and services
- Achieved department sales goals on a consistent basis through effective upselling and cross-selling
- Maintained up-to-date knowledge of product features and promotions to effectively address customer inquiries
- Assisted in visual merchandising and maintaining store appearance to enhance the customer experience
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Adidas
05.2021 - 12.2021
- Assisted customers in locating and selecting merchandise, ensuring an outstanding shopping experience
- Handled product restocking, pricing, and organization to maintain store appearance and inventory
- Processed orders for both in-store and online customers, ensuring timely delivery and customer satisfaction
- Built rapport with customers, providing product recommendations and information on promotions
- Processed Special Order System (SOS) orders and assisted with managing online customer requests
Sales Associate /Sales Lead
Journeys
07.2020 - 01.2021
- Assisted in customer service by providing product recommendations based on customer preferences
- Helped with store organization and ensured shelves were fully stocked and visually appealing
- Trained new staff members on sales techniques, store policies, and customer service standards
- Managed customer orders, including product deliveries, and ensured timely fulfillment
- Supported store management in achieving sales goals and maintaining high customer satisfaction
Information Technology Intern
Orchid Insurance
03.2020 - 05.2020
- Assisted in the installation and configuration of software and hardware systems
- Monitored system performance and conducted routine tests to ensure smooth operations
- Resolved technical issues and provided support for software and hardware malfunctions
- Assisted in troubleshooting and resolving issues related to internal applications and devices
- Gained hands-on experience with IT systems and learned problem-solving techniques in a corporate environment
- Enhanced system efficiency by troubleshooting and resolving hardware and software issues.
Education
Highschool Diploma/GED -
Treasure Coast Technical College
Vero Beach, FL12.2019
Skills
- Strong Interpersonal Skills
- Effective Communication Skills
- Targeted Client Acquisition
- Analytical Problem Solving
- Persuasive Communication Techniques
- Proficient in Computer Use
- Cross-selling techniques
- Teamwork and collaboration
Timeline
Sales Consultant
Xfinity By Comcast
06.2023 - 12.2024
Sales Associate
Cricket Wireless
10.2022 - 02.2023
Sales Associate
Adidas
05.2021 - 12.2021
Sales Associate /Sales Lead
Journeys
07.2020 - 01.2021
Information Technology Intern
Orchid Insurance
03.2020 - 05.2020
Highschool Diploma/GED -
Treasure Coast Technical College
Similar Profiles
Estrella MendozaEstrella Mendoza
Retail Sales Consultant at Xfinity by ComcastRetail Sales Consultant at Xfinity by Comcast
Cameron HammonCameron Hammon
Retail Sales Leader at Xfinity by ComcastRetail Sales Leader at Xfinity by Comcast
Gisselle VasquezGisselle Vasquez
Customer Service Representative at Xfinity Mobile (Comcast)Customer Service Representative at Xfinity Mobile (Comcast)