Lateir Dunn

• Filled orders using systematic picking approach to meet defined standards.
• Followed packaging requirements based on order size and type for optimal fulfillment.
• Packaged customer orders accurately to facilitate timely delivery.
• Received and confirmed processed orders for fulfillment. and quickly fulfilled them.

• Inspected finished product packaging for quality assurance before sending out orders.
• Verified accuracy of items picked against packing list.
• Operated equipment such as pallet jacks and barcode scanners to streamline processes.
• Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.

• Collaborated with team to collect amnesty and damaged items from kiva floor, supporting operational integrity and floor maintenance.
• Addressed issues at pick and stow stations, ensuring timely processing of customer orders.

● Sorted damaged items into designated containers for efficient processing. and allocate them to damage totes to be processed in damaged lane

• Conducted inventory audits to maintain accurate stock levels and prevent discrepancies.
• Operated various warehouse equipment to facilitate efficient material handling.
• Contributed to development of standard operating procedures for ICQA processes to improve compliance and efficiency.
• Collaborated with team members on special projects to strengthen teamwork and achieve collective goals.

• Supervised daily operations of facility, ensuring safety and compliance for residents and staff.
• Coordinated activities and managed program logistics to support the Director of Program's objectives.
• Completed disciplinary documentation and appraisals to uphold standards and facilitate performance evaluations.
• Logged visitations, documenting duration, activities, and details to ensure compliance with agency policy.

• Monitored patient health and reported changes to healthcare professionals.
• Assisted clients with daily living activities and personal care tasks.
• Provided companionship and emotional support to clients during visits.
• Collaborated with family members to address client needs effectively.

• Processed customer transactions efficiently at cash register.
• Provided exceptional customer service to enhance shopping experience.
• Maintained accurate cash drawer during shifts.
• Assisted customers in locating arts and crafts supplies.

• Managed daily operations of customer service team to ensure high-quality support.
• Coordinated with other departments to resolve complex customer issues efficiently.
• Trained and mentored staff on effective communication and conflict resolution techniques.
• Analyzed customer feedback to identify trends and inform service improvements.

• Resolved customer complaints efficiently while maintaining a positive attitude.
• Processed orders and returns accurately using the company's order management system.
• Maintained detailed records of customer interactions and transactions for reference.
• Provided feedback to management regarding customer preferences and trends observed.