LaTera Harris
Savannah,GA
Summary
Currently holding 11 years of experience in the property management field and is looking to obtain a Property manager position. The goal is to achieve a property management opportunity that will drive myself to fully utilize and expand the skillset.
Overview
25
25
years of professional experience
Work History
Dual Site Community Manager
RRLiving
Garden City GA
01.2013 - Current
- Ensures high-level of communication with current and prospective residents, maintaining effective, professional, and compassionate resident relations
- Participates in development of budgets, and works collaboratively to ensure that expenditures are in accordance with budget.
- Demonstrate ability to understand financial goals, operate asset in owners' best interest in accordance with Policies and Procedures Manual
- Maintained accurate records of all community transactions e.g., rent rolls, delinquency reports, move-in/move-outs, etc.
- Ensure that all rents and late fees/check charges are collected, posted, and deposited of over $400,00.00 monthly
- Generate necessary legal action, documents, and process in accordance with state and company guidelines
- Provide vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance
- Ensure that invoices are submitted to corporate office for payment in timely manner
- Ensure property is rented to capacity by implementing creative marketing strategies and developing top performing team of leasing professionals
- Oversee or manage all details of resident move-ins and move-outs giving special attention to apartment inspections, utilizing in-house employees or outside contractors/vendors as needed
- Communicates all problems and makes recommendations to supervisor.
- Trained new staff members on effective use of digital tools for managing communications within online community environment efficiently.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Evaluated property conditions and recommended improvements.
- Managed community within established cost constraints.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
Optician
America's Best Contacts And Eye Glasses Optical
Savannah, GA
05.1999 - 01.2005
- Improved customer satisfaction by providing personalized eye-wear recommendations based on individual needs and preferences.
- Increased sales by effectively communicating benefits of various lens coatings, materials, and frames to customers.
- Reduced wait times for eye-wear adjustments and repairs by efficiently managing in-store lab and equipment.
- Maintained clean and organized store environment, ensuring optimal product display and easy access for customers.
- Assisted patients with inserting, removing, and caring for contact lenses through hands-on demonstrations and clear instructions.
- Streamlined appointment scheduling by implementing efficient system for booking eye exams and follow-up visits.
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
- Collaborated with optometrists to develop tailored vision care plans, addressing each patient's unique visual needs.
- Educated clients on proper eye-wear maintenance techniques, extending life of their glasses or contacts.
- Managed inventory levels efficiently to guarantee adequate stock availability while minimizing excess supply expenses.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eye-wear to prevent potential errors or dissatisfaction.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Maintained safe, clean and organized environment to increase patient comfort.
- Confirmed quality control standards were met for all eye-wear and contact lenses.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
Education
High School Diploma -
Windsor Forest High School
Savannah, GA05.1999
Skills
- Knowledgeable of both Yardi and Onesite property software
- Knowledgeable of both KNOCK and Lead2Lease software
- Entered monthly invoices in timely manner
- Complete monthly executive summary reports
- File Evictions on delinquent residents
- Submission of weekly delinquency reports
- Maintain 95% or above occupancy percentages
- Collect average of 98%-100% of delinquency monthly
Accomplishments
- Was awarded Leasing Professional of the Year in 2015
- Was awarded Leasing Manager of the Year 2016
- Was awarded Assistant Community Manager of the Year 2017 by GAA
- Promoted to Dual Site Community Manager 2022
Timeline
Dual Site Community Manager
RRLiving
01.2013 - Current
Optician
America's Best Contacts And Eye Glasses Optical
05.1999 - 01.2005
High School Diploma -
Windsor Forest High School