Laterrica Jones
Vivian,LA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Store Manager
Family Dollar
Vivian, LA
10.2011 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective replenishment
- Assisted with hiring, training and mentoring new staff members and newly hired store managers
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team, not only in store, but throughout the district
Shift Leader
Pizza Hut
Shreveport, LA
10.2008 - 10.2011
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Cashier/Cook
Dairy Queen Restaurant
Shreveport, LA
09.2006 - 12.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Skills
- Problem solving
- Computer Literacy
- Interpersonal Communication
- Organization
- Team building
- Adaptability
- Time Management
- Leadership
- Customer Service
- Goal oriented
Accomplishments
- Exceeded monthly store sales goals 11 months in a row.
- Store Manger of the year
- Low Shrink award
- Above and Beyond award
- MST (Model Store Manager)
- District Training Manager
- Low turnover
Timeline
Store Manager
Family Dollar
10.2011 - Current
Shift Leader
Pizza Hut
10.2008 - 10.2011
Cashier/Cook
Dairy Queen Restaurant
09.2006 - 12.2008