Certified Medical Assistant
Yale New Haven Hospital-Northeast Medical Group
04.2021 - 06.2022
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Obtained client medical history, medication information, symptoms, and allergies.