Latesha Hardison
Indianapolis,IN
Summary
Accomplished professional Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
Work History
Contract Administrator Representative
Group 1001
07.2023 - Current
- Identified potential risks by conducting comprehensive contract reviews.
- Strengthened partnership trust by delivering clear and concise contract information to stakeholders.
- Ensured timely execution of contracts by closely monitoring deadlines and coordinating efforts with internal teams.
- Drafted, reviewed and revised contracts for accuracy and completeness.
Loss Mitigation Specialist
Freedom Mortgage
01.2022 - 07.2023
- Remained updated with latest information related to mortgage products and services being offered.
- Conducted comprehensive loan reviews, identifying opportunities for modifications and alternative repayment plans.
- Managed a high-volume caseload of at-risk borrowers, successfully negotiating mutually beneficial repayment solutions.
- Processed loan applications and monitored progress from start to finish.
Benefits Specialist
Envigo
10.2021 - 12.2021
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
- Maintained compliance with federal regulations regarding FMLA, ADA, and other relevant laws governing employee benefits.
Team Lead
Cardinal Health
12.2020 - 04.2021
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Education
No Degree -
Ivy Tech Community College of Indiana
Indianapolis, INHigh School Diploma -
Arlington High School
Indianapolis, IN06-2004
Skills
- Workflow management
- Project Support
- Verbal and written communication
- Contract reviews and edits
- Proficient in [software]
Languages
English
Full Professional
Timeline
Contract Administrator Representative
Group 1001
07.2023 - Current
Loss Mitigation Specialist
Freedom Mortgage
01.2022 - 07.2023
Benefits Specialist
Envigo
10.2021 - 12.2021
Team Lead
Cardinal Health
12.2020 - 04.2021
No Degree -
Ivy Tech Community College of Indiana
High School Diploma -
Arlington High School
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