LaTeshia Hayes
Buffalo,NY
Summary
Dedicated healthcare professional with extensive experience at Terrace View Long Term Care, adept in HIPAA compliance and patient care. Excelled in administrative efficiency and maintaining confidentiality, significantly enhancing patient trust. Skilled in EMR (Meditech) and communication, ensuring smooth operation and high-quality patient service. Demonstrated ability to streamline processes for improved care delivery.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Senior Medical Secretary
Terrace View Long Term Care
11.2022 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Maintained office supplies inventory by checking stock, anticipating department needs, and placing and expediting orders.
- Performed various administrative tasks by filing, copying and faxing documents.
- Track employee time sheets, remind employees if they missed a punch.
- Approve or deny request off, and schedule employees hours.
- Create schedules for residents therapy sessions.
- Update stat sheets, billing and medical insurance for residents
Medical Assistant Student Intern
Focus Urgent Care
01.2023 - 06.2023
- Handled administrative tasks such as answering phone calls, scheduling appointments, and managing insurance claims to keep daily operations running smoothly.
- Prepared examination rooms by sterilizing surfaces and setting up necessary equipment prior to appointments, enhancing overall cleanliness standards within the clinic setting.
- Obtained vital signs for each patient as part of routine assessment procedures, ensuring accurate data collection for further evaluation.
- Conduct standard 12 lead EKG test, Urine test, covid/flu swab.
- Triage patients, get them prepped for doctor
Dietary Aide
Terrace View Long Term Care
04.2018 - 11.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Education
Associate Of Applied Science - Medical Assistant
Bryant And Stratton College
Buffalo, NY06.2023
GED - GED
Erie Community College
Buffalo, NY09.2014
Skills
HIPAA and OSHA regulations
CPR certified
Medical Terminology
EMR (Meditech)
Microsoft word, PowerPoint and Excel
Communication
Patient care
Timeline
Medical Assistant Student Intern
Focus Urgent Care
01.2023 - 06.2023
Senior Medical Secretary
Terrace View Long Term Care
11.2022 - Current
Dietary Aide
Terrace View Long Term Care
04.2018 - 11.2022
Associate Of Applied Science - Medical Assistant
Bryant And Stratton College
GED - GED
Erie Community College
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