Lathan Penley
Duncannon,PA
Summary
Experienced Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Floor Staff Member
Regal Cinemas
1500 Caughey Dr, Harrisburg, Pa 17112
12.2021 - Current
- Used in-store system to locate inventory and place special orders for customers.
- Handled cash transactions efficiently while adhering to company policies for secure financial management.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
High School Diploma -
Central Dauphin Senior High School
Harrisburg, PA06.2023
Skills
- Cleanliness and hygiene
- Sales expertise
- Strong teamwork
- Goal-Driven
- Product Promotion
- Store Organization
- Store Opening and Closing
- Team Cooperation
- Brand Promotion
- Strong Communication and Interpersonal Skills
- Positive Customer Engagement
- Cleaning
- Cash Register Operation
- Customer Service
- Friendly and Helpful
- Honest and Dependable
- Cash Handling
- Reliable and Responsible
Timeline
Floor Staff Member
Regal Cinemas
12.2021 - Current
High School Diploma -
Central Dauphin Senior High School