Latia Spencer
Brooklyn,NY
Summary
Focused Social Services Director proudly offering many years of experience hiring, mentoring, and training talented staff members. Flexible professional knowledgeable in laws related to welfare and crisis intervention. Skilled and smart leader remains calm in stressful environments.
Overview
10
10
years of professional experience
Work History
Medicaid Coordinator
Brooklyn Gardens Nursing and Rehabilitation Center
Brooklyn , NY
2020.09 - Current
- Conducted outreach activities to inform potential clients about Medicaid services.
- Facilitated training sessions for staff on changes in Medicaid policies and procedures.
- Assessed patient's medical needs according to established guidelines.
- Collaborated with other departments within the organization to ensure successful implementation of initiatives related to Medicaid benefits.
- Monitored compliance with federal and state laws governing Medicaid programs.
Medicaid Case Coordinator
Schwartz Sladkus Reich G
New York , New York
2018.06 - 2020.09
- Coordinated communication between multiple stakeholders, including families, doctors, social workers, teachers.
- Participated in weekly team meetings to share updates about current cases.
- Acted as an advocate for clients during meetings with other professionals or agencies.
- Ensured confidentiality of all sensitive information associated with cases being managed.
Business Office Manager
Oceanside Care Center
Oceanside , NY
2016.07 - 2018.06
- Scheduled meetings and appointments for executive team members.
- Coordinated travel arrangements for employees as needed.
- Trained, supervised and evaluated staff performance.
- Processed invoices, purchase orders and other related paperwork required for business operations.
- Managed office budget and ensured accurate financial records were kept.
Long-Term Care Case Manager
BoroPark Center for Rehabilitation & Healthcare
Brooklyn , NY
2014.08 - 2016.07
- Participated in multidisciplinary team meetings concerning complex cases requiring specialized interventions.
- Performed periodic reviews to assess changes in the client's condition or needs that may require modifications in the existing service plan.
- Developed and implemented individualized care plans for long-term care clients.
- Facilitated access to appropriate community services such as home health aides and medical equipment.
- Provided ongoing consultation and education regarding best practices in long-term care case management.
- Provided crisis intervention when needed for clients in need of assistance.
- Maintained accurate records of all client contacts, assessments, and referrals made in accordance with agency policies and procedures.
Education
Master of Science - Public Administration And Services
Northcentral University
San Diego, CA2021-08
Bachelor of Science - Biology
Medgar Evers College of The City University of New York
Brooklyn, NY2018-05
Skills
- Policy analysis
- Healthcare knowledge
- Program coordination
- Eligibility Determination
- Medicaid knowledge
- Client Advocacy
- Policy Interpretation
- Documentation proficiency
- Service planning
- Treatment Plans
- Strong Organization
- Infection Control
- Research and facts collecting
- Client Needs Assessments
- Problem-Solving
- Team building
Timeline
Medicaid Coordinator
Brooklyn Gardens Nursing and Rehabilitation Center
2020.09 - Current
Medicaid Case Coordinator
Schwartz Sladkus Reich G
2018.06 - 2020.09
Business Office Manager
Oceanside Care Center
2016.07 - 2018.06
Long-Term Care Case Manager
BoroPark Center for Rehabilitation & Healthcare
2014.08 - 2016.07
Master of Science - Public Administration And Services
Northcentral University
Bachelor of Science - Biology
Medgar Evers College of The City University of New York
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