LATIAH SCOTT
Opa-locka,FL
Summary
Multi-state licensed claims and legal professional adept at managing high-volume personal injury claims from intake through resolution. Proficient in managing caseloads, investigating auto, injury and property matters, conducting thorough evidence reviews, and identifying supporting evidence, inconsistencies and potential fraud indicators to ensure accuracy and compliance.
Overview
10
10
years of professional experience
Work History
Case Manager
Morgan & Morgan - Personal Injury
Fort Lauderdale, FL
07.2024 - Current
- Managed heavy caseload of personal injury matters, addressing liability disputes and sensitive case information to ensure timely resolution.
- Conducted investigations to reconstruct incidents and clarify facts, identifying discrepancies that informed case strategy.
- Collected and evaluated medical records, police documentation, and other evidence to support case evaluation and prepare for litigation.
Paralegal Intern - Auto Personal Injury
International Law Partners
Hollywood, FL
11.2023 - 12.2023
- Organized evidence, reviewed documents, managed correspondence, and handled confidential files to support auto personal injury case development.
- Assisted attorneys in case preparation and legal research tasks.
- Drafted legal documents and correspondence for client cases.
- Organized case files and maintained accurate records for easy access.
Bodily Injury Adjuster
State Farm Insurance
Miramar, FL
01.2023 - 09.2023
- Investigated bodily injury and auto claims using police reports, photographs, witness statements, medical records, property damage, policy language and coverages.
- Conducted recorded interviews to establish facts, reconstruct events, and document investigative findings that informed liability decisions.
- Identified and documented inconsistencies, red flags, and potential fraud indicators, leveraging earned settlement authority of up to $25,000 to ensure fair claim resolutions.
Property Claims Adjuster
Progressive Insurance Claims
Miramar, FL
08.2018 - 07.2022
- Managed high-volume claims from intake to resolution, ensuring thorough documentation and effective communication with all parties involved.
- Conducted desk and field investigations involving vehicle damage, structural property loss, collision, comprehensive, total loss, and injury-related impacts.
- Reviewed police/fire reports, photographs, statements, medical information, and property damage to clarify loss facts, assess negligence, and facilitate resolution of disputed liability.
- Identified red flags in client agreements and misconduct incidents, highlighting breaches of company policy and potential fraudulent activity.
Customer Service Representative
Progressive Insurance Company
Maitland, FL
01.2018 - 08.2018
- Collected claim and account information, clarified coverage questions, and facilitated liability discussions using evidence and state requirements.
- Identified and generated sales leads for additional products and services.
- Assisted customers with policy inquiries and coverage options.
- Resolved claims issues through effective communication and problem-solving.
- Educated clients on insurance products and services available at the company.
Leave of Absence Coordinator
Aetna
Fort Lauderdale, FL
12.2016 - 12.2017
- Reviewed confidential medical documentation for FMLA and short-term disability files, ensuring accuracy and identifying discrepancies and red flags.
- Coordinated leave of absence requests for employees across various departments.
- Reviewed documentation to ensure compliance with company policies and regulations.
- Communicated with employees regarding their leave status and options available.
Education
Associate of Arts - Sociology
Southern New Hampshire University
Hooksett, NH07-2026
Skills
- Case management
- Legal research
- Evidence organization
- Evidence evaluation
- Document organization
- Critical thinking
- Attention to detail
- Client interaction
- Effective communication
Licenses And Education
- Florida 6-20 All Lines Adjuster License, Active, 09/01/18
- Licensed to handle 16 US states
- Certified Notary Public, Active, 02/01/21
- High School Diploma, West Park High School, 01/01/02
Timeline
Case Manager
Morgan & Morgan - Personal Injury
07.2024 - Current
Paralegal Intern - Auto Personal Injury
International Law Partners
11.2023 - 12.2023
Bodily Injury Adjuster
State Farm Insurance
01.2023 - 09.2023
Property Claims Adjuster
Progressive Insurance Claims
08.2018 - 07.2022
Customer Service Representative
Progressive Insurance Company
01.2018 - 08.2018
Leave of Absence Coordinator
Aetna
12.2016 - 12.2017
Associate of Arts - Sociology
Southern New Hampshire University