Summary
Overview
Work History
Education
Skills
Timeline
Generic

Latia Weston

Crowley

Summary

A former enlisted Marine with a proven track record of client retention and brand loyalty. Ability to multitask, work independently, and under time constraints. Proven analytical skills and ability to independently exercise good judgment under pressure. Exercise strong verbal and written communication skills. Expert in multi-tasking and functioning in a fast-paced environment. Capable of maintaining an advanced work ethic. Able to soar in business expectations. Continue to be self-motivated and persistent. Maintain a professional demeanor and act according to the organization’s expectation.

Overview

14
14
years of professional experience

Work History

Shift Lead Veterinary Technician

Mid-Cities Animal Urgent Care
11.2023 - Current
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Triaged incoming patients to determine treatment needs and urgency of care.

Shift Lead/Emergency/ICU Technician

Veterinary Emergency Group
02.2023 - 05.2024
  • Responsible for maintaining the work flow while performing diagnostic tests and x-rays, preparing animals for surgery, administering medications, and treatments, providing emergency first aid or general nursing care, taking care of patients in isolation, observing and reporting on the behavior and condition of animals, and restraining animals for examination or treatment
  • Provides the clients with related information to answer the unasked questions and use customer service threshold framework to further educate the client
  • Coach and assist clients on various elements of benefit plan information while striving to meet the client’s needs by building a trusting and caring relationship with them
  • Supplying the clients with information on their pet(s) status
  • Trained in properly placing Central Lines, PICC Lines, and Coccygeal Blocks
  • Knowledgeable in common veterinary disease, animal restraint, medication knowledge, and more

Emergency/ICU Technician

Airport Fwy Animal Emergency Hospital
11.2020 - 03.2023
  • Responsible for performing diagnostic tests and x-rays, preparing animals for surgery, administering medications, and treatments, providing emergency first aid or general nursing care, taking care of patients in isolation, observing and reporting on the behavior and condition of animals, and restraining animals for examination or treatment
  • Provides the clients with related information to answer the unasked questions and use customer service threshold framework to further educate the client
  • Coach and assist clients on various elements of benefit plan information while striving to meet the client’s needs by building a trusting and caring relationship with them
  • Supplying the clients with information on their pet(s) status
  • Trained in venipuncture, IV catheter placement, and veterinary CPR
  • Knowledgeable in common veterinary disease, animal restraint, medication knowledge, and more

Ophthalmology Technician

Animal Ophthalmology Clinic
04.2019 - 08.2020
  • Responsible for performing diagnostic tests and x-rays, preparing animals and instruments for surgery, administering medications, vaccines, and treatments, providing emergency first aid or general nursing care, observing and reporting on the behavior and condition of animals, and restraining animals for examination or treatment
  • Administering anesthesia and assisting during medical procedures
  • Collecting and recording animal case histories
  • Educating animal owners on home care
  • Assisting veterinarians and scientists in biomedical research
  • Manage medical records

Surgery Technician

Sugarland Veterinary Specialist and Emergency
05.2017 - 03.2019
  • Responsible for account management to provide any/all updates to clients, handle immediate resolutions for incidences of finance/billing discrepancies and/or inquires; while setting expectations of procedures, surgeries, etc
  • Routinely via phone calls, emails, or face to face, and dealing with all cares for animals during visits/supervision, observations/surgeries, and conduct
  • Work inbound and outbound call handling
  • Handle all aspects of a client’s medical records
  • Assist the surgeon with surgical procedures
  • Managed all reception work

Administrative Specialist

Marine Corps Base
08.2011 - 08.2015
  • Responsible for incoming and outgoing calls while recording accurate messages, coordinated work between multiple departments within the building, conducted 10 one-on-one counseling sessions once a month, review records for completeness, accuracy, and compliance with regulations; as well as overcome objections from co-workers and team members about their work responsibilities to help them to understand their role and job responsibilities
  • Release information to persons or agencies according to regulations
  • Make decisions and solve problems by analyzing information and evaluate results
  • Use judgments based on experience to develop, design, and create new applications and ideas
  • Develop specific goals and plans to prioritize, organize, and accomplish work

Education

Associate of Science Degree -

Vet Tech Institute of Houston
Houston, Texas
10.2017

Skills

  • Microsoft Word
  • Excel
  • PowerPoint
  • Outlook
  • Communicator
  • Cephalic venipuncture
  • Jugular venipuncture
  • Saphenous venipuncture
  • Restraint
  • Cystocentesis
  • Intravenous injection
  • Catheterization
  • Aseptic technique
  • General anesthesia monitoring
  • Knowledge of various species
  • Central Lines
  • PICC Lines
  • Coccygeal Block
  • RECOVER Certified

Timeline

Shift Lead Veterinary Technician

Mid-Cities Animal Urgent Care
11.2023 - Current

Shift Lead/Emergency/ICU Technician

Veterinary Emergency Group
02.2023 - 05.2024

Emergency/ICU Technician

Airport Fwy Animal Emergency Hospital
11.2020 - 03.2023

Ophthalmology Technician

Animal Ophthalmology Clinic
04.2019 - 08.2020

Surgery Technician

Sugarland Veterinary Specialist and Emergency
05.2017 - 03.2019

Administrative Specialist

Marine Corps Base
08.2011 - 08.2015

Associate of Science Degree -

Vet Tech Institute of Houston

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