Professional Summary
Overview
Work History
Education
Skills
Timeline

Laticia Grieser

Great Clips
Glasgow,KY
Laticia Grieser
15
years of professional experience

Proactive key holder and licensed hairstylist with over 35 years of experience in customer service and cash management and doing hair cuts, color and fades. Skilled in resolving complaints and enhancing client satisfaction through effective communication and personalized service.

Work History

Key Holder/Licensed Hairstylist

9 Years 4 Months
Great Clips | 10.2016 - 02.2026
  • Managed cash register, processing transactions accurately and maintaining financial accountability.
  • Resolved customer complaints promptly, improving satisfaction rates through effective communication skills.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.

Cosmetologist

4 Years 2 Months
Hair Safari | 08.2011 - 10.2015
  • Provided personalized consultations to assess client needs and recommend appropriate services.
  • Executed advanced hair coloring techniques using industry-leading products for optimal results.
  • Built strong client relationships through exceptional service delivery and follow-up communication strategies.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.

Education

Certified Office Clerk/ Book Keeping - Automated Accounting, 760 Hr.s

Lorenzo Walker | Naples, FL | 04-2023
  • Awarded- stylist of the month at Great clips
  • awarded -sold most retail in salon at Great clips
  • owned own rental booth at hair safari
  • maintained scheduling, monies,
  • also made deposits, schedules, hired cosmetologist, trained, oversee salon operations in my managerial position at Haircuttery in 2008- 2011,
  • Haircuttery_ 2405 Tarpon Bay Naples, Fl.

Book Keeping, Reconciliations And General Ledgers - Book Keeping,, Certificate 1& 2

Harcourt Learning | Internet | 11-2023

Skills

Customer service
Cash handling
Cash handling accuracy
Training and mentoring

Timeline

Key Holder/Licensed Hairstylist

Great Clips
10.2016 - 02.2026Read More

Cosmetologist

Hair Safari
08.2011 - 10.2015Read More

Harcourt Learning

Book Keeping, Reconciliations And General Ledgers from Book Keeping,, Certificate 1& 2
Read More

Lorenzo Walker

Certified Office Clerk/ Book Keeping from Automated Accounting, 760 Hr.s
Read More

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Laticia Grieser