Jessica Hicks
Cherry Hill,NJ
Summary
Adept State Licensed Cosmetologist with a proven track record at SportClips Haircuts, enhancing client satisfaction through personalized styling and advanced communication. Demonstrated ability to manage high client volumes, achieving outstanding retention rates. Continuously updates skills through education, mentoring apprentices, and excelling in both men and women's haircuts.
Overview
10
10
years of professional experience
Work History
Hairstylist and Key Holder
SportClips Haircuts
05.2023 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Distributed business cards outside of salon to generate new business.
- Maintained clean and organized work station, complying with health and safety standards.
- Stayed up-to-date with industry trends and techniques through continuous education and workshops.
Hairstylist and Key Holder
SportClips Haircuts
10.2021 - 04.2023
Hairstylist and Key Holder
SportClips Haircuts
03.2018 - 09.2021
Hairstylist and Manager
Great Clips Salon
06.2014 - 03.2018
Education
Cosmetologist License - Cosmetology
European Academy
Union, NJ06.2008
Microsoft Ware Applicator - Microsoft Ware Program
Citrine Institute
Edison, NJ07.2002
High School Diploma - High School.
Elizabeth High School
Elizabeth, NJ06.2001
Skills
- Quick Learner
- Client consultation
- Appointment Scheduling
- Hair styling techniques
- Detail-orientated
- Advanced communication skills
- Highly motivated self-starter
- State Licensed Cosmetologist
- Men and women haircuts
- Outstanding client retention
Timeline
Hairstylist and Key Holder
SportClips Haircuts
05.2023 - Current
Hairstylist and Key Holder
SportClips Haircuts
10.2021 - 04.2023
Hairstylist and Key Holder
SportClips Haircuts
03.2018 - 09.2021
Hairstylist and Manager
Great Clips Salon
06.2014 - 03.2018
Cosmetologist License - Cosmetology
European Academy
Microsoft Ware Applicator - Microsoft Ware Program
Citrine Institute
High School Diploma - High School.
Elizabeth High School